Integration
Connect Groove and Userflow
When Customer Added fires in Groove, your agent runs Create/Update User in Userflow, or Checklist Completed in Userflow to Add label to ticket in Groove. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Groove and Userflow to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Groove and Userflow can do together
From Groove to Userflow
When Customer Added in Groove
then Create/Update User in Userflow
When Note Added in Groove
then Track Event in Userflow
From Userflow to Groove
When Checklist Completed in Userflow
then Add label to ticket in Groove
When Checklist Task Completed in Userflow
then Add message in Groove
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Groove and Userflow
Triggers and actions 23 triggers · 20 actions
Trigger
Agent RepliedTriggers when an agent replies to a ticket.
Trigger
Customer AddedTriggers when a customer is created.
Trigger
Customer RepliedTriggers when a customer replies to a ticket.
Trigger
Note AddedTriggers when a note is added to a ticket.
Trigger
Ticket AssignedTriggers when a ticket is assigned.
Trigger
Ticket ClosedTriggers when a ticket is closed.
Trigger
Ticket OpenedTriggers when a ticket is opened.
Trigger
Ticket StartedTriggers when a new ticket is created.
Trigger
Ticket TaggedTriggers when a ticket is tagged.
Action
Add label to ticketAdds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
Action
Add messageAdds a new message (reply or private note) to an existing Groove ticket.
Action
Add NoteAdds a private note to a Groove ticket, visible only to agents.
Action
Change Assigned AgentAssigns a Groove ticket to a different agent, identified by the agent's email address.
Action
Change Ticket MailboxMoves a ticket into a different mailbox.
Action
Change Ticket StateChanges the state of a Groove ticket (unread, opened, pending, closed or spam).
Action
Close TicketCloses a Groove ticket by setting its state to closed.
Action
Create New TicketCreates a new ticket in Groove from a customer or agent, with its first message.
Action
Get customerReturns one Groove customer, looked up by email address, including their contact details and custom attributes.
Action
Get ticketReturns a single Groove ticket by its ticket number.
Action
List agentsReturns the agents on your Groove account, optionally limited to one group.
Action
List mailboxesReturns all mailboxes in the Groove account, with each mailbox's name and email address.
Action
List messagesReturns the messages and notes on a Groove ticket.
Action
Reopen TicketReopens a Groove ticket by setting its state to opened.
Action
Update customerUpdates a customer's profile details, such as name, company, title and contact info, identified by their email address.
Trigger
Checklist CompletedTriggered when a user finishes every task in a Userflow checklist.
Trigger
Checklist Dismissed/EndedTriggered when a Userflow checklist ends for a user — because they dismissed it, it was completed, or it stopped applying to them. The reason is in checklist_end_reason.
Trigger
Checklist StartedTriggered when a user starts a Userflow checklist. Why it started is in checklist_start_reason.
Trigger
Checklist Task CompletedTriggered when a user completes a single task inside a Userflow checklist.
Trigger
Event TrackedTriggered when Userflow tracks an event for a user — either your own custom events or Userflow's own flow and checklist events. Name one event to watch, or leave it blank to fire for all of them.
Trigger
Flow CompletedTriggered when a user completes a Userflow flow by reaching its goal step.
Trigger
Flow Dismissed/EndedTriggered when a Userflow flow ends for a user — because they dismissed it, finished it, or it stopped applying. The reason is in flow_end_reason.
Trigger
Flow StartedTriggered when a user starts a Userflow flow. Why it started is in flow_start_reason.
Trigger
Group Created/UpdatedTriggered when a group (a company or account) is created or changed in Userflow.
Trigger
Launcher ActivatedTriggered when a user clicks a Userflow launcher (a beacon, button or hotspot) to open it.
Trigger
Launcher DismissedTriggered when a user dismisses a Userflow launcher (a beacon, button or hotspot).
Trigger
Launcher SeenTriggered when a Userflow launcher (a beacon, button or hotspot) is shown to a user.
Trigger
Question AnsweredTriggered when a user answers a question in a Userflow flow — a survey, NPS or rating step. The answer arrives as text, a number, or a list depending on the question type.
Trigger
User Created/UpdatedTriggered when a user is created or changed in Userflow.
Action
Create/Update GroupCreates a group (a company or account) in Userflow, or updates it if a group with that ID already exists. Only the attributes you send are changed.
Action
Create/Update UserCreates a user in Userflow, or updates them if a user with that ID already exists. Only the attributes you send are changed. Optionally adds the user to a group.
Action
Find GroupFinds groups (companies or accounts) in Userflow by name. Userflow's API cannot filter on the server, so this reads up to 300 groups and matches them here; leave the name blank to just list them.
Action
Find UserFinds users in Userflow by email or name. Userflow's API cannot filter on the server, so this reads up to 300 users and matches them here; leave both fields blank to just list them.
Action
Track EventTracks an event for a user in Userflow, so you can use it to start flows or checklists and to segment users.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Groove
Groove to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Groove to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Groove to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Groove to MailchimpMailchimp marketing automation and email platform.
Groove to StripeStripe is a payment processing platform for online businesses.
Groove to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into Userflow
Agile CRM to UserflowAgile CRM is an all-in-one CRM with sales, marketing, and service automation.
Telegram to UserflowTelegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.
HubSpot to UserflowHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to UserflowSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to UserflowSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to UserflowGoogle Sheets
Questions
Groove and Userflow, answered
What can start an automation from Groove?
Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Userflow when something happens in Groove?
Any of Userflow's 5 actions, including Create/Update Group, Create/Update User, Find Group and Find User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Userflow to Groove?
Yes. When something happens in Userflow, your agent can act in Groove too. This page covers both directions: Userflow's triggers and Groove's actions are listed here as well.
Do I have to build a connector for Groove or Userflow?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.