Integration
Connect Groove and SwagUp
When Customer Added fires in Groove, your agent runs Find an Order in SwagUp, or New or Updated Order in SwagUp to Add label to ticket in Groove. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Groove and SwagUp to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Groove and SwagUp can do together
From Groove to SwagUp
When Customer Added in Groove
then Find an Order in SwagUp
When Note Added in Groove
then Add Funds to Credit Balance in SwagUp
From SwagUp to Groove
When New or Updated Order in SwagUp
then Add label to ticket in Groove
When New or Updated Shipment Status in SwagUp
then Add message in Groove
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Groove and SwagUp
Triggers and actions 16 triggers · 25 actions
Trigger
Agent RepliedTriggers when an agent replies to a ticket.
Trigger
Customer AddedTriggers when a customer is created.
Trigger
Customer RepliedTriggers when a customer replies to a ticket.
Trigger
Note AddedTriggers when a note is added to a ticket.
Trigger
Ticket AssignedTriggers when a ticket is assigned.
Trigger
Ticket ClosedTriggers when a ticket is closed.
Trigger
Ticket OpenedTriggers when a ticket is opened.
Trigger
Ticket StartedTriggers when a new ticket is created.
Trigger
Ticket TaggedTriggers when a ticket is tagged.
Action
Add label to ticketAdds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
Action
Add messageAdds a new message (reply or private note) to an existing Groove ticket.
Action
Add NoteAdds a private note to a Groove ticket, visible only to agents.
Action
Change Assigned AgentAssigns a Groove ticket to a different agent, identified by the agent's email address.
Action
Change Ticket MailboxMoves a ticket into a different mailbox.
Action
Change Ticket StateChanges the state of a Groove ticket (unread, opened, pending, closed or spam).
Action
Close TicketCloses a Groove ticket by setting its state to closed.
Action
Create New TicketCreates a new ticket in Groove from a customer or agent, with its first message.
Action
Get customerReturns one Groove customer, looked up by email address, including their contact details and custom attributes.
Action
Get ticketReturns a single Groove ticket by its ticket number.
Action
List agentsReturns the agents on your Groove account, optionally limited to one group.
Action
List mailboxesReturns all mailboxes in the Groove account, with each mailbox's name and email address.
Action
List messagesReturns the messages and notes on a Groove ticket.
Action
Reopen TicketReopens a Groove ticket by setting its state to opened.
Action
Update customerUpdates a customer's profile details, such as name, company, title and contact info, identified by their email address.
Trigger
Low Credit BalanceTriggers when your SwagUp credit balance is below the amount you choose, and again each time the low balance changes.
Trigger
Low Stock for a ProductTriggers when a product in your SwagUp inventory is running low on stock, and again if its stock levels change while it stays low.
Trigger
New or Updated OrderTriggers when an order is created or updated.
Trigger
New or Updated Shipment StatusTriggers when a shipment is created or its delivery status changes.
Trigger
New or Updated Shipment TrackingTriggers when a shipment first gets a tracking number or its tracking number changes.
Trigger
New RedemptionTriggered when a unique code in a code-validator campaign is redeemed. Fires each time the code's use count increases.
Trigger
Product DeactivatedTriggers when a product in your SwagUp account is deactivated.
Action
Add Funds to Credit BalanceAdds funds to the SwagUp account's credit balance and returns the amount added and the new current balance.
Action
Create a New RecipientCreates a new recipient (contact) in the SwagUp directory with their name, contact details and shipping address, and returns the created recipient.
Action
Find an OrderReturns the SwagUp account orders that match a search term, such as an order number, with optional filters for status, proof, invoice and date.
Action
Find a Product by NameReturns the SwagUp products and packs in your account that match the specified name, with their stock, status and pack contents.
Action
Find a RecipientReturns the recipients in your SwagUp contact directory that match the search text, with optional filters such as company, external id, and creation or modification period.
Action
Find a ShipmentReturns the shipments that match a search term, recipient, invoice, external ID or shipment IDs, with optional status and date filters.
Action
Find Inventory for ProductsReturns the current inventory of the specified products, including the stock quantity on hand for each size.
Action
Generate a Unique URLCreates a unique redemption code (token) on a SwagUp code-validator campaign, with its validity dates, usage limit and base URL, and returns the created token.
Action
Reorder an Existing ProductPlaces a new SwagUp order for more units of a product already in your account, and returns the created order.
Action
Update Existing Recipient InformationUpdates the details of an existing recipient in your SwagUp directory, such as their name, contact details or shipping address, and returns the updated recipient.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Groove and SwagUp, answered
What can start an automation from Groove?
Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SwagUp when something happens in Groove?
Any of SwagUp's 10 actions, including Create a New Recipient, Update Existing Recipient Information, Add Funds to Credit Balance and Find an Order. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SwagUp to Groove?
Yes. When something happens in SwagUp, your agent can act in Groove too. This page covers both directions: SwagUp's triggers and Groove's actions are listed here as well.
Do I have to build a connector for Groove or SwagUp?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Groove and SwagUp without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.