Connect Groove and Polar

Both apps 71Groove 24Polar 47

• Trigger
  Agent Replied

  Triggers when an agent replies to a ticket.

• Trigger
  Customer Added

  Triggers when a customer is created.

• Trigger
  Customer Replied

  Triggers when a customer replies to a ticket.

• Trigger
  Note Added

  Triggers when a note is added to a ticket.

• Trigger
  Ticket Assigned

  Triggers when a ticket is assigned.

• Trigger
  Ticket Closed

  Triggers when a ticket is closed.

• Trigger
  Ticket Opened

  Triggers when a ticket is opened.

• Trigger
  Ticket Started

  Triggers when a new ticket is created.

• Trigger
  Ticket Tagged

  Triggers when a ticket is tagged.

• Action
  Add label to ticket

  Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.

• Action
  Add message

  Adds a new message (reply or private note) to an existing Groove ticket.

• Action
  Add Note

  Adds a private note to a Groove ticket, visible only to agents.

• Action
  Change Assigned Agent

  Assigns a Groove ticket to a different agent, identified by the agent's email address.

• Action
  Change Ticket Mailbox

  Moves a ticket into a different mailbox.

• Action
  Change Ticket State

  Changes the state of a Groove ticket (unread, opened, pending, closed or spam).

• Action
  Close Ticket

  Closes a Groove ticket by setting its state to closed.

• Action
  Create New Ticket

  Creates a new ticket in Groove from a customer or agent, with its first message.

• Action
  Get customer

  Returns one Groove customer, looked up by email address, including their contact details and custom attributes.

• Action
  Get ticket

  Returns a single Groove ticket by its ticket number.

• Action
  List agents

  Returns the agents on your Groove account, optionally limited to one group.

• Action
  List mailboxes

  Returns all mailboxes in the Groove account, with each mailbox's name and email address.

• Action
  List messages

  Returns the messages and notes on a Groove ticket.

• Action
  Reopen Ticket

  Reopens a Groove ticket by setting its state to opened.

• Action
  Update customer

  Updates a customer's profile details, such as name, company, title and contact info, identified by their email address.

• Trigger
  Benefit Created

  Triggered when a new benefit is created in Polar.

• Trigger
  Benefit Updated

  Triggered when a benefit is changed in Polar.

• Trigger
  Checkout Created

  Triggered when a new checkout session is created in Polar.

• Trigger
  Checkout Expired

  Triggered when a checkout session expires in Polar without being paid.

• Trigger
  Checkout Updated

  Triggered when a checkout session changes in Polar, for example when it is confirmed or paid.

• Trigger
  Customer Created

  Triggered when a new customer is created in Polar.

• Trigger
  Customer Deleted

  Triggered when a customer is deleted in Polar.

• Trigger
  Customer State Changed

  Triggered when a customer's state changes in Polar - their active subscriptions, granted benefits or meters.

• Trigger
  Customer Updated

  Triggered when a customer's details change in Polar.

• Trigger
  Order Created

  Triggers when a new order is placed in your Polar organization.

• Trigger
  Order Paid

  Triggers when an order in your Polar organization is paid.

• Trigger
  Order Updated

  Triggers when an order in your Polar organization changes.

• Trigger
  Product Created

  Triggers when a new product is created in your Polar organization.

• Trigger
  Product Updated

  Triggers when a product in your Polar organization changes.

• Trigger
  Subscription Active

  Triggers when a subscription in your Polar organization becomes active.

• Trigger
  Subscription Canceled

  Triggers when a customer cancels a subscription in your Polar organization.

• Trigger
  Subscription Created

  Triggers when a new subscription is created in your Polar organization.

• Trigger
  Subscription Past Due

  Triggers when a subscription in your Polar organization falls past due because a payment failed.

• Trigger
  Subscription Revoked

  Triggers when a subscription in your Polar organization is revoked and the customer loses access.

• Trigger
  Subscription Uncanceled

  Triggers when a customer reverses a pending cancellation and keeps a subscription in your Polar organization.

• Trigger
  Subscription Updated

  Triggers when a subscription in your Polar organization changes.

• Action
  Add Subscription

  Subscribes a customer to a free recurring product.

• Action
  Confirm Checkout Session

  Completes an open checkout session so Polar creates the order. Works without payment only when the checkout needs none, for example a free product.

• Action
  Create Benefit

  Creates a benefit in Polar that you can attach to products.

• Action
  Create Checkout Session

  Creates a Polar checkout session for a product and returns the link the customer pays through.

• Action
  Create Customer

  Creates a customer in Polar.

• Action
  Create Discount

  Creates a discount in Polar, either a percentage off or a fixed amount off.

• Action
  Create Product

  Creates a product in Polar with its price or prices.

• Action
  Delete Customer

  Deletes a customer in Polar. Their subscriptions are cancelled and their benefits revoked.

• Action
  Get Checkout Session

  Returns one Polar checkout session by its id, including its status and payment link.

• Action
  Get Customer

  Returns one customer from Polar by their id, including any metadata you stored on them.

• Action
  Get Product

  Returns one product from Polar by its id, with its prices and attached benefits.

• Action
  Get Subscription

  Returns one subscription from Polar by its id, with its status, amount and current period.

• Action
  List Benefits

  Returns a page of benefits from Polar.

• Action
  List Checkout Sessions

  Returns a page of checkout sessions from Polar.

• Action
  List Customers

  Returns a page of customers from Polar.

• Action
  List Discounts

  Returns the discount codes set up in your Polar organization, newest first. You can narrow the list by organization or by name text, and page through the results.

• Action
  List Orders

  Returns the orders placed in your Polar organization. You can narrow the list by product, customer, subscription, checkout, discount or status, and page through the results.

• Action
  List Products

  Returns the products in your Polar organization, with their prices and benefits. You can narrow the list by name text, archived state, one-time versus subscription, or a benefit, and page through the results.

• Action
  List Subscriptions

  Returns the subscriptions in your Polar organization. You can narrow the list by product, customer, discount, active state or status, and page through the results.

• Action
  Revoke Subscription

  Cancels a Polar subscription immediately, ending the customer's access right away rather than at the end of the billing period.

• Action
  Update Benefit

  Changes a benefit's description, visibility, settings or metadata.

• Action
  Update Checkout Session

  Changes an open checkout session: buyer details, product, amount, metadata or redirect links.

• Action
  Update Customer

  Updates an existing Polar customer. Only the fields you fill in are changed; anything left blank keeps its current value.

• Action
  Update Order

  Changes the billing name or billing address shown on an order's invoice.

• Action
  Update Product

  Updates an existing Polar product. Only the fields you fill in are changed; anything left blank keeps its current value.

• Action
  Update Subscription

  Changes an existing Polar subscription — switch its product, apply a discount, adjust seats, move the trial end, or schedule or reverse a cancellation. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.