Integration
Connect Groove and Overloop.ai
When Customer Added fires in Groove, your agent runs Add list in Overloop.ai, or List Created in Overloop.ai to Add label to ticket in Groove. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Groove and Overloop.ai to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Groove and Overloop.ai can do together
From Groove to Overloop.ai
When Customer Added in Groove
then Add list in Overloop.ai
From Overloop.ai to Groove
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Groove and Overloop.ai
Triggers and actions 11 triggers · 32 actions
- Agent Replied
Triggers when an agent replies to a ticket.
- Customer Added
Triggers when a customer is created.
- Customer Replied
Triggers when a customer replies to a ticket.
- Note Added
Triggers when a note is added to a ticket.
- Ticket Assigned
Triggers when a ticket is assigned.
- Ticket Closed
Triggers when a ticket is closed.
- Ticket Opened
Triggers when a ticket is opened.
- Ticket Started
Triggers when a new ticket is created.
- Ticket Tagged
Triggers when a ticket is tagged.
- Add label to ticket
Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
- Add message
Adds a new message (reply or private note) to an existing Groove ticket.
- Add Note
Adds a private note to a Groove ticket, visible only to agents.
- Change Assigned Agent
Assigns a Groove ticket to a different agent, identified by the agent's email address.
- Change Ticket Mailbox
Moves a ticket into a different mailbox.
- Change Ticket State
Changes the state of a Groove ticket (unread, opened, pending, closed or spam).
- Close Ticket
Closes a Groove ticket by setting its state to closed.
- Create New Ticket
Creates a new ticket in Groove from a customer or agent, with its first message.
- Get customer
Returns one Groove customer, looked up by email address, including their contact details and custom attributes.
- Get ticket
Returns a single Groove ticket by its ticket number.
- List agents
Returns the agents on your Groove account, optionally limited to one group.
- List mailboxes
Returns all mailboxes in the Groove account, with each mailbox's name and email address.
- List messages
Returns the messages and notes on a Groove ticket.
- Reopen Ticket
Reopens a Groove ticket by setting its state to opened.
- Update customer
Updates a customer's profile details, such as name, company, title and contact info, identified by their email address.
- List Created
Triggers when a new list is created in Overloop.ai.
- New Exclusion List Item
Triggers when a new email address or domain is added to your Overloop exclusion list.
- Add list
Creates a new prospect or organization list in Overloop.
- Add Prospect to Campaign
Adds a prospect to an Overloop campaign by enrolling them in it, optionally at a specific step or start time. Returns the new enrollment.
- Create Organization
Creates a new organization in Overloop.ai with its name, contact details, address, lists and any custom fields.
- Create Prospect
Creates a new prospect in Overloop.ai with contact details, lists, owner, organization and any custom fields, and returns the created prospect.
- Delete list
Permanently deletes a list in Overloop. Prospects that were in the list are kept.
- Delete organization
Permanently deletes an organization in Overloop.ai. This cannot be undone.
- Delete prospect
Permanently deletes a prospect from Overloop.ai, along with all of its history (messages, replies). This cannot be undone.
- Enroll Prospect
Enrolls a prospect into an Overloop campaign or prospect-based workflow, optionally at a specific step or start time.
- Exclude Prospect
Excludes a prospect from all future outreach by adding their email address (or their whole domain) to the Overloop exclusion list.
- Get organization
Returns a single Overloop organization by its ID, including its standard details, lists and any custom field values.
- Get prospect
Returns a prospect by ID, including its contact details, engagement status, lists and custom field values. An error occurs if the prospect is not found.
- List automations
Returns the automations (outbound campaigns and productivity workflows) in your Overloop account, optionally filtered by type, record type or status.
- List users
Returns the users on your Overloop.ai account, with their name, email, role and status, optionally filtered to active or disabled users.
- Search List
Returns the Overloop lists whose name contains the text you give, optionally limited to prospect or organization lists.
- Search Organization
Returns the organizations in Overloop.ai that match the name, website, email or other details you specify.
- Search Prospect
Returns the prospects that match the email, name, job title, location or engagement status you specify.
- Update list
Renames an existing Overloop list and returns the updated list.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Groove and Overloop.ai, answered
What can start an automation from Groove?
Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Overloop.ai when something happens in Groove?
Any of Overloop.ai's 17 actions, including Create Organization, Create Prospect, Update list and Add list. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Overloop.ai to Groove?
Yes. When something happens in Overloop.ai, your agent can act in Groove too. This page covers both directions: Overloop.ai's triggers and Groove's actions are listed here as well.
Do I have to build a connector for Groove or Overloop.ai?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Groove and Overloop.ai without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.