Integration
Connect Groove and OpsGenie
When Customer Added fires in Groove, your agent runs Add note to alert in OpsGenie, or New alert in OpsGenie to Add label to ticket in Groove. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Groove and OpsGenie to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Groove and OpsGenie can do together
From Groove to OpsGenie
When Customer Added in Groove
then Add note to alert in OpsGenie
From OpsGenie to Groove
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Groove and OpsGenie
Triggers and actions 10 triggers · 29 actions
- Agent Replied
Triggers when an agent replies to a ticket.
- Customer Added
Triggers when a customer is created.
- Customer Replied
Triggers when a customer replies to a ticket.
- Note Added
Triggers when a note is added to a ticket.
- Ticket Assigned
Triggers when a ticket is assigned.
- Ticket Closed
Triggers when a ticket is closed.
- Ticket Opened
Triggers when a ticket is opened.
- Ticket Started
Triggers when a new ticket is created.
- Ticket Tagged
Triggers when a ticket is tagged.
- Add label to ticket
Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
- Add message
Adds a new message (reply or private note) to an existing Groove ticket.
- Add Note
Adds a private note to a Groove ticket, visible only to agents.
- Change Assigned Agent
Assigns a Groove ticket to a different agent, identified by the agent's email address.
- Change Ticket Mailbox
Moves a ticket into a different mailbox.
- Change Ticket State
Changes the state of a Groove ticket (unread, opened, pending, closed or spam).
- Close Ticket
Closes a Groove ticket by setting its state to closed.
- Create New Ticket
Creates a new ticket in Groove from a customer or agent, with its first message.
- Get customer
Returns one Groove customer, looked up by email address, including their contact details and custom attributes.
- Get ticket
Returns a single Groove ticket by its ticket number.
- List agents
Returns the agents on your Groove account, optionally limited to one group.
- List mailboxes
Returns all mailboxes in the Groove account, with each mailbox's name and email address.
- List messages
Returns the messages and notes on a Groove ticket.
- Reopen Ticket
Reopens a Groove ticket by setting its state to opened.
- Update customer
Updates a customer's profile details, such as name, company, title and contact info, identified by their email address.
- New alert
Triggers when a new alert is created in OpsGenie, optionally limited to alerts matching a search query.
- Acknowledge alert
Acknowledges an OpsGenie alert, optionally adding a note. The request is processed asynchronously and returns a request id.
- Add note to alert
Adds a note to an existing OpsGenie alert. The note is processed asynchronously; the returned request id can be used to check its status.
- Assign alert
Assigns an OpsGenie alert to a user as its owner.
- Close alert
Closes an OpsGenie alert identified by its id, tiny id or alias. Closing is processed asynchronously and returns a request id.
- Close incident
Closes an OpsGenie incident, optionally adding a note.
- Create Alert
Creates a new alert in OpsGenie with a message, optional priority, responders, tags and custom details.
- Delete alert
Deletes an OpsGenie alert by its id, tiny id or alias. The deletion is processed asynchronously and returns a request id.
- Get alert
Returns a single OpsGenie alert, looked up by its id, tiny id or alias.
- Get incident
Returns an OpsGenie incident by its id or tiny id, including its message, status, priority, responders, tags and custom properties.
- List alerts
Returns alerts in your OpsGenie account, optionally filtered by a search query or a saved search, and sorted by the field you choose.
- List incidents
Returns incidents matching a search query, sorted as requested.
- List schedules
Returns all on-call schedules in the OpsGenie account, optionally with their rotations.
- List teams
Returns all teams in the OpsGenie account, with each team's id, name and description.
- List users
Returns the users in your Opsgenie account, optionally filtered by a search query and sorted.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Groove and OpsGenie, answered
What can start an automation from Groove?
Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.
What can your agent do in OpsGenie when something happens in Groove?
Any of OpsGenie's 14 actions, including Create Alert, Acknowledge alert, Add note to alert and Assign alert. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from OpsGenie to Groove?
Yes. When something happens in OpsGenie, your agent can act in Groove too. This page covers both directions: OpsGenie's triggers and Groove's actions are listed here as well.
Do I have to build a connector for Groove or OpsGenie?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Groove and OpsGenie without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.