Integration
Connect Groove and NeonCRM
When Customer Added fires in Groove, your agent runs Add event in NeonCRM, or New event in NeonCRM to Add label to ticket in Groove. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Groove and NeonCRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Groove and NeonCRM can do together
From Groove to NeonCRM
When Customer Added in Groove
then Add event in NeonCRM
When Note Added in Groove
then Add event registration in NeonCRM
From NeonCRM to Groove
When New event in NeonCRM
then Add label to ticket in Groove
When New event registration in NeonCRM
then Add message in Groove
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Groove and NeonCRM
Triggers and actions 11 triggers · 36 actions
Trigger
Agent RepliedTriggers when an agent replies to a ticket.
Trigger
Customer AddedTriggers when a customer is created.
Trigger
Customer RepliedTriggers when a customer replies to a ticket.
Trigger
Note AddedTriggers when a note is added to a ticket.
Trigger
Ticket AssignedTriggers when a ticket is assigned.
Trigger
Ticket ClosedTriggers when a ticket is closed.
Trigger
Ticket OpenedTriggers when a ticket is opened.
Trigger
Ticket StartedTriggers when a new ticket is created.
Trigger
Ticket TaggedTriggers when a ticket is tagged.
Action
Add label to ticketAdds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
Action
Add messageAdds a new message (reply or private note) to an existing Groove ticket.
Action
Add NoteAdds a private note to a Groove ticket, visible only to agents.
Action
Change Assigned AgentAssigns a Groove ticket to a different agent, identified by the agent's email address.
Action
Change Ticket MailboxMoves a ticket into a different mailbox.
Action
Change Ticket StateChanges the state of a Groove ticket (unread, opened, pending, closed or spam).
Action
Close TicketCloses a Groove ticket by setting its state to closed.
Action
Create New TicketCreates a new ticket in Groove from a customer or agent, with its first message.
Action
Get customerReturns one Groove customer, looked up by email address, including their contact details and custom attributes.
Action
Get ticketReturns a single Groove ticket by its ticket number.
Action
List agentsReturns the agents on your Groove account, optionally limited to one group.
Action
List mailboxesReturns all mailboxes in the Groove account, with each mailbox's name and email address.
Action
List messagesReturns the messages and notes on a Groove ticket.
Action
Reopen TicketReopens a Groove ticket by setting its state to opened.
Action
Update customerUpdates a customer's profile details, such as name, company, title and contact info, identified by their email address.
Trigger
New eventTriggers when a new event is created in NeonCRM.
Trigger
New event registrationTriggers when someone registers for the chosen NeonCRM event.
Action
Add campaignCreates a fundraising campaign in Neon CRM and returns its id.
Action
Add eventCreates a new event in Neon CRM with its name, dates, location and registration settings, and returns the new event's id.
Action
Add event registrationCreates a registration for a NeonCRM event on behalf of an account, optionally with tickets, attendees and payments.
Action
Add membershipCreates a membership for a Neon CRM account at the chosen membership level and term.
Action
Add pledgeCreates a pledge for a NeonCRM account, with its amount, fund, campaign and other gift details.
Action
Create AccountCreates an individual account in Neon CRM with its primary contact details and address, and returns the new account's id.
Action
Create ActivityCreates an activity (task, call, meeting) in Neon CRM, optionally linked to an account, event, grant or prospect.
Action
Create DonationCreates a donation for a Neon CRM account, with optional fund, campaign, tribute, payment and custom field details.
Action
Get accountReturns one Neon CRM account (individual or company) by its id, including contact details, addresses and custom fields.
Action
Get donationReturns a single donation by its ID, including amount, date, donor account, fund, campaign, payments and donation custom fields.
Action
Get eventReturns a single event by its ID, including dates, location, category and financial settings.
Action
Get event registrationReturns one event registration, including its tickets, attendees, payments and registrant custom fields.
Action
Get membershipReturns a single Neon CRM membership, including its level, term, dates, fee, status, payments and membership custom fields.
Action
Link Individual Account to Company AccountLinks an individual account to a company account as a contact, optionally setting title, department, employment dates and primary-contact status.
Action
List campaignsReturns every fundraising campaign in your Neon CRM account with its id, code, name and status.
Action
Update activityUpdates an existing activity in NeonCRM. Only the fields you fill in are changed.
Action
Update Company AccountUpdates an existing company account in Neon CRM, changing only the details you fill in.
Action
Update donationUpdates an existing donation in NeonCRM, changing only the details you supply.
Action
Update eventUpdates an existing NeonCRM event, changing only the details you fill in.
Action
Update Individual AccountUpdates an individual account in Neon CRM, changing only the details you fill in.
Action
Update membershipUpdates an existing membership in Neon CRM, changing only the fields you fill in.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Groove
Groove to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Groove to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Groove to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Groove to MailchimpMailchimp marketing automation and email platform.
Groove to StripeStripe is a payment processing platform for online businesses.
Groove to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into NeonCRM
HubSpot to NeonCRMHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to NeonCRMGoogle Sheets
Gmail to NeonCRMGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to NeonCRMGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to NeonCRMGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to NeonCRMMailchimp marketing automation and email platform.
Questions
Groove and NeonCRM, answered
What can start an automation from Groove?
Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.
What can your agent do in NeonCRM when something happens in Groove?
Any of NeonCRM's 21 actions, including Create Account, Create Activity, Create Donation and Update activity. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from NeonCRM to Groove?
Yes. When something happens in NeonCRM, your agent can act in Groove too. This page covers both directions: NeonCRM's triggers and Groove's actions are listed here as well.
Do I have to build a connector for Groove or NeonCRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Groove and NeonCRM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.