Integration
Connect Groove and Lead Forensics
When Customer Added fires in Groove, your agent runs Find businesses by assigned user in Lead Forensics, or New Visit in Lead Forensics to Add label to ticket in Groove. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Groove and Lead Forensics to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Groove and Lead Forensics can do together
From Groove to Lead Forensics
When Customer Added in Groove
then Find businesses by assigned user in Lead Forensics
From Lead Forensics to Groove
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Groove and Lead Forensics
Triggers and actions 11 triggers · 24 actions
- Agent Replied
Triggers when an agent replies to a ticket.
- Customer Added
Triggers when a customer is created.
- Customer Replied
Triggers when a customer replies to a ticket.
- Note Added
Triggers when a note is added to a ticket.
- Ticket Assigned
Triggers when a ticket is assigned.
- Ticket Closed
Triggers when a ticket is closed.
- Ticket Opened
Triggers when a ticket is opened.
- Ticket Started
Triggers when a new ticket is created.
- Ticket Tagged
Triggers when a ticket is tagged.
- Add label to ticket
Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
- Add message
Adds a new message (reply or private note) to an existing Groove ticket.
- Add Note
Adds a private note to a Groove ticket, visible only to agents.
- Change Assigned Agent
Assigns a Groove ticket to a different agent, identified by the agent's email address.
- Change Ticket Mailbox
Moves a ticket into a different mailbox.
- Change Ticket State
Changes the state of a Groove ticket (unread, opened, pending, closed or spam).
- Close Ticket
Closes a Groove ticket by setting its state to closed.
- Create New Ticket
Creates a new ticket in Groove from a customer or agent, with its first message.
- Get customer
Returns one Groove customer, looked up by email address, including their contact details and custom attributes.
- Get ticket
Returns a single Groove ticket by its ticket number.
- List agents
Returns the agents on your Groove account, optionally limited to one group.
- List mailboxes
Returns all mailboxes in the Groove account, with each mailbox's name and email address.
- List messages
Returns the messages and notes on a Groove ticket.
- Reopen Ticket
Reopens a Groove ticket by setting its state to opened.
- Update customer
Updates a customer's profile details, such as name, company, title and contact info, identified by their email address.
- New Visit
Triggers when a new visit to your website by an identified business is recorded in Lead Forensics.
- New Visit Filtered
Triggers when a new website visit matches one of your Lead Forensics trigger reports.
- Find businesses by assigned user
Returns the businesses assigned to a chosen Lead Forensics user that visited your website within a date range.
- Find businesses by category
Returns the businesses in a chosen Lead Forensics category that visited your website within a date range.
- Find pages by visit
Returns the pages viewed during a Lead Forensics visit, with the time, address, title and referring site of each page view.
- Find visits by business
Returns the website visits made by a given business, optionally limited to a date range.
- Find visits by conversion
Returns the website visits that reached the chosen conversion, optionally limited to a date range.
- Get business
Returns a business identified by Lead Forensics, including its address, phone, website, industry and size.
- Get visit
Returns a single website visit by its id, including the visiting business, start and end times, page count, keywords and referrer.
- List businesses
Returns every business that visited your website within the date range you choose.
- List visits
Returns the visits businesses made to your website, optionally limited to a date range.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Groove
Groove to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Groove to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Groove to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Groove to MailchimpMailchimp marketing automation and email platform.
Groove to StripeStripe is a payment processing platform for online businesses.
Groove to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into Lead Forensics
Google Sheets to Lead ForensicsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to Lead ForensicsGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Lead ForensicsGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to Lead ForensicsGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to Lead ForensicsActiveCampaign is a marketing automation, email marketing, and CRM platform.
Questions
Groove and Lead Forensics, answered
What can start an automation from Groove?
Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Lead Forensics when something happens in Groove?
Any of Lead Forensics's 9 actions, including Find businesses by assigned user, Find businesses by category, Find pages by visit and Find visits by business. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Lead Forensics to Groove?
Yes. When something happens in Lead Forensics, your agent can act in Groove too. This page covers both directions: Lead Forensics's triggers and Groove's actions are listed here as well.
Do I have to build a connector for Groove or Lead Forensics?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Groove and Lead Forensics without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.