Integration
Connect Groove and Humanity
When Customer Added fires in Groove, your agent runs Create Shift in Humanity, or New/Updated Employees in Humanity to Add label to ticket in Groove. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Groove and Humanity to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Groove and Humanity can do together
From Groove to Humanity
When Customer Added in Groove
then Create Shift in Humanity
From Humanity to Groove
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Groove and Humanity
Triggers and actions 14 triggers · 32 actions
- Agent Replied
Triggers when an agent replies to a ticket.
- Customer Added
Triggers when a customer is created.
- Customer Replied
Triggers when a customer replies to a ticket.
- Note Added
Triggers when a note is added to a ticket.
- Ticket Assigned
Triggers when a ticket is assigned.
- Ticket Closed
Triggers when a ticket is closed.
- Ticket Opened
Triggers when a ticket is opened.
- Ticket Started
Triggers when a new ticket is created.
- Ticket Tagged
Triggers when a ticket is tagged.
- Add label to ticket
Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
- Add message
Adds a new message (reply or private note) to an existing Groove ticket.
- Add Note
Adds a private note to a Groove ticket, visible only to agents.
- Change Assigned Agent
Assigns a Groove ticket to a different agent, identified by the agent's email address.
- Change Ticket Mailbox
Moves a ticket into a different mailbox.
- Change Ticket State
Changes the state of a Groove ticket (unread, opened, pending, closed or spam).
- Close Ticket
Closes a Groove ticket by setting its state to closed.
- Create New Ticket
Creates a new ticket in Groove from a customer or agent, with its first message.
- Get customer
Returns one Groove customer, looked up by email address, including their contact details and custom attributes.
- Get ticket
Returns a single Groove ticket by its ticket number.
- List agents
Returns the agents on your Groove account, optionally limited to one group.
- List mailboxes
Returns all mailboxes in the Groove account, with each mailbox's name and email address.
- List messages
Returns the messages and notes on a Groove ticket.
- Reopen Ticket
Reopens a Groove ticket by setting its state to opened.
- Update customer
Updates a customer's profile details, such as name, company, title and contact info, identified by their email address.
- Approved Leave Requests
Triggers when a leave request is approved or an approved leave request changes.
- New/Updated Employees
Triggers when an employee is added or an existing employee is updated.
- New/Updated Time Entries
Triggers when a time entry is created or updated in the last day.
- Published Shifts
Triggers when a shift in the next 30 days is published or a published shift changes.
- Published Shifts by Employee
Triggers when a published shift in the next 30 days that has employees assigned is created or changes.
- Assign Leave Type to Employee
Enables a leave type for an employee, optionally setting how many days they are entitled to.
- Assign Positions to Employee
Assigns positions to an employee, and optionally removes positions from them.
- Assign Skills to Employee
Assigns a skill to an employee in Humanity, optionally with an expiration date and reminder.
- Create Shift
Creates a new shift in a Humanity schedule (position), optionally assigning an employee to it.
- Create/Update Employee
Creates a new employee, or updates an existing employee when their ID is given.
- Create/Update Location
Creates a new location, or updates an existing location when its ID is given.
- Create/Update Position
Creates a new position, or updates an existing position when its ID is given.
- Create/Update Skill
Creates a new skill, or renames an existing skill when its ID is given.
- Create/Update Time Entry
Creates a new time entry (timeclock record), or updates an existing one when its ID is given.
- Delete shift
Deletes a shift from the Humanity schedule, optionally including the rest of its repeating series.
- Find Employee
Finds a employee by its Humanity ID and returns its details.
- Find leave requests
Returns leave requests in a date range, optionally filtered by status and employee.
- Find locations
Finds locations and remote sites in Humanity, optionally by name, ID, type or last update time.
- Find Position
Finds a position by its Humanity ID and returns its details.
- Find shifts
Returns the shifts scheduled within a date range, optionally narrowed to specific employees, positions, locations or skills.
- Find timeclocks
Returns timeclock records, optionally filtered by date range, employee, position, status or last update.
- Update shift
Updates an existing shift's times, position, title, notes, location or staffing needs.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Groove
Groove to AdyntelAd intelligence API that finds which LinkedIn, Google, and Meta ads a target company is running.
Groove to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Groove to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Groove to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Groove to MailchimpMailchimp marketing automation and email platform.
Groove to StripeStripe is a payment processing platform for online businesses.
More into Humanity
Google Sheets to HumanityGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to HumanityGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to HumanityGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to HumanityGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to HumanityActiveCampaign is a marketing automation, email marketing, and CRM platform.
Questions
Groove and Humanity, answered
What can start an automation from Groove?
Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Humanity when something happens in Groove?
Any of Humanity's 17 actions, including Create Shift, Create/Update Employee, Create/Update Location and Create/Update Position. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Humanity to Groove?
Yes. When something happens in Humanity, your agent can act in Groove too. This page covers both directions: Humanity's triggers and Groove's actions are listed here as well.
Do I have to build a connector for Groove or Humanity?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Groove and Humanity without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.