Connect Groove to Canva

Both apps 46Groove 24Canva 22

• Trigger
  Agent Replied

  Triggers when an agent replies to a ticket.

• Trigger
  Customer Added

  Triggers when a customer is created.

• Trigger
  Customer Replied

  Triggers when a customer replies to a ticket.

• Trigger
  Note Added

  Triggers when a note is added to a ticket.

• Trigger
  Ticket Assigned

  Triggers when a ticket is assigned.

• Trigger
  Ticket Closed

  Triggers when a ticket is closed.

• Trigger
  Ticket Opened

  Triggers when a ticket is opened.

• Trigger
  Ticket Started

  Triggers when a new ticket is created.

• Trigger
  Ticket Tagged

  Triggers when a ticket is tagged.

• Action
  Add label to ticket

  Adds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.

• Action
  Add message

  Adds a new message (reply or private note) to an existing Groove ticket.

• Action
  Add Note

  Adds a private note to a Groove ticket, visible only to agents.

• Action
  Change Assigned Agent

  Assigns a Groove ticket to a different agent, identified by the agent's email address.

• Action
  Change Ticket Mailbox

  Moves a ticket into a different mailbox.

• Action
  Change Ticket State

  Changes the state of a Groove ticket (unread, opened, pending, closed or spam).

• Action
  Close Ticket

  Closes a Groove ticket by setting its state to closed.

• Action
  Create New Ticket

  Creates a new ticket in Groove from a customer or agent, with its first message.

• Action
  Get customer

  Returns one Groove customer, looked up by email address, including their contact details and custom attributes.

• Action
  Get ticket

  Returns a single Groove ticket by its ticket number.

• Action
  List agents

  Returns the agents on your Groove account, optionally limited to one group.

• Action
  List mailboxes

  Returns all mailboxes in the Groove account, with each mailbox's name and email address.

• Action
  List messages

  Returns the messages and notes on a Groove ticket.

• Action
  Reopen Ticket

  Reopens a Groove ticket by setting its state to opened.

• Action
  Update customer

  Updates a customer's profile details, such as name, company, title and contact info, identified by their email address.

• Action
  Access User Specific Brand Templates List

  This year, brand template ids will change; integrations storing them must update within 6 months. also, api use requires canva enterprise membership.

• Action
  Create Canva Design With Optional Asset

  Create a new canva design using a preset or custom dimensions, and add an asset with `asset id` from a user's project using relevant apis.

• Action
  Create Design Comment In Preview Api

  This api is in preview and may change without notice; integrations using it won't pass review. it allows creating comments on a design, with a limit of 1000 comments per design.

• Action
  Create User Or Sub Folder

  This api creates a folder in a canva user's projects at the top level or within another folder, returning the new folder's id and additional details upon success.

• Action
  Delete Asset By Id

  You can delete an asset by specifying its `assetid`. this operation mirrors the behavior in the canva ui. deleting an item moves it to the trash. deleting an asset doesn't remove it from designs that already use it.

• Action
  Fetch Canva Connect Signing Public Keys

  The api for verifying canva webhooks, 'connect/keys,' is in preview, meaning unstable, not for public integrations, and provides a rotating jwk for signature verification to prevent replay attacks. cache keys for efficiency.

• Action
  Fetch Current User Details

  Returns the user id, team id, and display name of the user account associated with the provided access token.

• Action
  Fetch Design Metadata And Access Information

  Gets the metadata for a design. this includes owner information, urls for editing and viewing, and thumbnail information.

• Action
  Get Design Export Job Result

  Get the outcome of a canva design export job; if done, receive download links for the design’s pages. for details, visit the create design export job api documentation.

• Action
  Initiates Canva Design Export Job

  Canva's new job feature exports designs in multiple formats using a design id, with provided download links. the export status can be tracked via an api. exports with 'pro' quality may fail if the design contains unpaid premium elements.

• Action
  List Design Pages With Pagination

  Preview api for canva: subject to unannounced changes and not for public integrations. lists metadata for design pages with optional `offset` and `limit`; not applicable to all design types.

• Action
  List Folder Items By Type With Sorting

  Lists the items in a folder, including each item's `type`. folders can contain: - other folders. - designs, such as instagram posts, presentations, and documents (canva docs). - image assets.

• Action
  List User Designs

  Provides a summary of canva user designs, includes search filtering, and allows showing both self-created and shared designs with sorting options.

• Action
  Move Item To Specified Folder

  Transfers an item to a different folder by specifying both the destination folder's id and the item's id. if the item is in various folders, an error occurs; manual relocation via canva ui is required.

• Action
  Remove Folder And Move Contents To Trash

  Deletes a folder by moving the user's content to trash and reassigning other users' content to their top-level projects.

• Action
  Retrieve A Specific Design Comment

  This preview api is subject to unannounced changes and can't be used in public integrations. it retrieves a comment, details of which are on canva help center.

• Action
  Retrieve Asset Metadata By Id

  You can retrieve the metadata of an asset by specifying its `assetid`.

• Action
  Retrieve Folder Details By Id

  Gets the name and other details of a folder using a folder's `folderid`.

• Action
  Retrieve User Profile Data

  Currently, this returns the display name of the user account associated with the provided access token. more user information is expected to be included in the future.

• Action
  Update Asset S Name And Tags By Id

  You can update the name and tags of an asset by specifying its `assetid`. updating the tags replaces all existing tags of the asset.

• Action
  Update Folder Details By Id

  Updates a folder's details using its `folderid`. currently, you can only update a folder's name.

• Action
  Upload Asset From URL

  Starts a job that uploads an image or video from a public URL into the user's Canva media library. Poll Fetch Asset Upload Job Status with the returned job ID to get the asset.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.