Integration
Connect Groove to Award Force
When Customer Added fires in Groove, your agent runs Create Review Task in Award Force. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Groove and Award Force to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Groove can start in Award Force
When Customer Added in Groove
then Create Review Task in Award Force
When Note Added in Groove
then Create User in Award Force
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Groove and Award Force
Triggers and actions 9 triggers · 30 actions
Trigger
Agent RepliedTriggers when an agent replies to a ticket.
Trigger
Customer AddedTriggers when a customer is created.
Trigger
Customer RepliedTriggers when a customer replies to a ticket.
Trigger
Note AddedTriggers when a note is added to a ticket.
Trigger
Ticket AssignedTriggers when a ticket is assigned.
Trigger
Ticket ClosedTriggers when a ticket is closed.
Trigger
Ticket OpenedTriggers when a ticket is opened.
Trigger
Ticket StartedTriggers when a new ticket is created.
Trigger
Ticket TaggedTriggers when a ticket is tagged.
Action
Add label to ticketAdds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
Action
Add messageAdds a new message (reply or private note) to an existing Groove ticket.
Action
Add NoteAdds a private note to a Groove ticket, visible only to agents.
Action
Change Assigned AgentAssigns a Groove ticket to a different agent, identified by the agent's email address.
Action
Change Ticket MailboxMoves a ticket into a different mailbox.
Action
Change Ticket StateChanges the state of a Groove ticket (unread, opened, pending, closed or spam).
Action
Close TicketCloses a Groove ticket by setting its state to closed.
Action
Create New TicketCreates a new ticket in Groove from a customer or agent, with its first message.
Action
Get customerReturns one Groove customer, looked up by email address, including their contact details and custom attributes.
Action
Get ticketReturns a single Groove ticket by its ticket number.
Action
List agentsReturns the agents on your Groove account, optionally limited to one group.
Action
List mailboxesReturns all mailboxes in the Groove account, with each mailbox's name and email address.
Action
List messagesReturns the messages and notes on a Groove ticket.
Action
Reopen TicketReopens a Groove ticket by setting its state to opened.
Action
Update customerUpdates a customer's profile details, such as name, company, title and contact info, identified by their email address.
Action
Create AssignmentAssigns entries to judges under a score set and judging rounds. Creates one assignment for each entry and judge pairing, or updates an existing one, and processes the request in the background.
Action
Create Review TaskCreates a review task that pairs an entry with a review stage, and returns the new task with its reviewers.
Action
Create UserCreates a user in the Award Force account, or adds an existing user from another account when the email or mobile already belongs to one.
Action
Get AssignmentReturns a single judging assignment, including its entry, judge or role, rounds, score set, score and comments.
Action
Get AttachmentReturns an entry attachment by its token, including its file details, download link, tab and attachment field values.
Action
Get EntryReturns a single entry, including its entrant, category, form field answers, attachments, contributors and statuses.
Action
Get User by EmailReturns the user with the given email address, including their profile field answers and roles.
Action
Get User by SlugReturns a single Award Force user, including profile field answers, roles and preferences, by the user's slug.
Action
List CategoriesReturns the program's categories, including the season and entry form each one belongs to.
Action
List FieldsReturns the form fields configured in your Award Force account, optionally filtered by resource, type, form, tab, category or season.
Action
Recuse AssignmentRecuses a judge from judging an entry, optionally limited to one score set, and prevents them being assigned to it in the future.
Action
Tag EntryAdds one or more tags to an Award Force entry and returns the updated entry.
Action
Update UserUpdates an existing user's name, contact details, password, roles, notification and cookie preferences, and user field values.
Action
Upload Entry AttachmentUploads a file as a new attachment on an entry, under one of the program's Attachments tabs, optionally with values for that tab's attachment fields.
Action
Upload Entry FileUploads a file into a file field on an Award Force entry and returns the stored file's token and link.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Groove
Groove to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Groove to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Groove to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Groove to MailchimpMailchimp marketing automation and email platform.
Groove to StripeStripe is a payment processing platform for online businesses.
Groove to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into Award Force
HubSpot to Award ForceHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to Award ForceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to Award ForceSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to Award ForceGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to Award ForceGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Award ForceGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Groove and Award Force, answered
What can start an automation from Groove?
Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Award Force when something happens in Groove?
Any of Award Force's 15 actions, including Create Assignment, Create Review Task, Create User and Update User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Award Force to Groove?
Award Force has no triggers in the catalog today, so automations start in Groove. If you need the other direction, ask: your agent reads Award Force's API documentation and adds it.
Do I have to build a connector for Groove or Award Force?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Groove and Award Force without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.