Connect Grist to Gorgias

Both apps 40Grist 25Gorgias 15

• Trigger
  New or Updated Record

  Triggered when a row in a Grist table is created or updated.

• Trigger
  New or Updated Record (Instant)

  Triggers when a Record is updated, or a new Record is added.

• Trigger
  New Record

  Triggered when a new row is added to a Grist table.

• Trigger
  New Record (Instant)

  Triggers when a new Record is created

• Action
  Add Column

  Adds a column to a table in a Grist document.

• Action
  Add Table

  Creates a new table in a Grist document, optionally with a starting set of columns.

• Action
  Create Document

  Creates a new document in a Grist workspace and returns its document ID.

• Action
  Create or Update Record

  Adds a row to a Grist table, or updates the existing row when the match column already holds the match value. Returns the row ID.

• Action
  Create Record

  Adds a new row to a Grist table and returns its row ID.

• Action
  Create Workspace

  Creates a new workspace in a Grist organization and returns its ID.

• Action
  Delete Document

  Deletes a Grist document permanently.

• Action
  Delete Records

  Deletes one or more rows from a Grist table by row ID.

• Action
  Delete Workspace

  Deletes a Grist workspace along with every document inside it.

• Action
  Find Record

  Searches a Grist table for a row whose column holds a given value and returns that row's ID and column values.

• Action
  Get Document

  Returns the details of one Grist document — its name, web address, workspace, and organization.

• Action
  Get Org

  Returns the details of one Grist organization (team site) — its name, subdomain, owner, and your access level.

• Action
  Get Workspace

  Returns the details of one Grist workspace, including the documents it contains.

• Action
  List Columns

  Returns the columns of a Grist table, with each column's ID, label, and type.

• Action
  List Orgs

  Returns every Grist organization (team site) this connection can reach.

• Action
  List Tables

  Returns the tables in a Grist document.

• Action
  List Workspaces

  Returns the workspaces in a Grist organization, each with the documents it contains.

• Action
  Run SQL Query

  Runs a read-only SELECT statement against a Grist document and returns the rows.

• Action
  Update Document

  Renames a Grist document or changes whether it is pinned. Anything left blank stays as it is.

• Action
  Update Record

  Changes the column values of one row in a Grist table. Columns left blank keep their current values.

• Action
  Update Workspace

  Renames a Grist workspace.

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.