Connect Grist to Dixa

Both apps 48Grist 25Dixa 23

• Trigger
  New or Updated Record

  Triggered when a row in a Grist table is created or updated.

• Trigger
  New or Updated Record (Instant)

  Triggers when a Record is updated, or a new Record is added.

• Trigger
  New Record

  Triggered when a new row is added to a Grist table.

• Trigger
  New Record (Instant)

  Triggers when a new Record is created

• Action
  Add Column

  Adds a column to a table in a Grist document.

• Action
  Add Table

  Creates a new table in a Grist document, optionally with a starting set of columns.

• Action
  Create Document

  Creates a new document in a Grist workspace and returns its document ID.

• Action
  Create or Update Record

  Adds a row to a Grist table, or updates the existing row when the match column already holds the match value. Returns the row ID.

• Action
  Create Record

  Adds a new row to a Grist table and returns its row ID.

• Action
  Create Workspace

  Creates a new workspace in a Grist organization and returns its ID.

• Action
  Delete Document

  Deletes a Grist document permanently.

• Action
  Delete Records

  Deletes one or more rows from a Grist table by row ID.

• Action
  Delete Workspace

  Deletes a Grist workspace along with every document inside it.

• Action
  Find Record

  Searches a Grist table for a row whose column holds a given value and returns that row's ID and column values.

• Action
  Get Document

  Returns the details of one Grist document — its name, web address, workspace, and organization.

• Action
  Get Org

  Returns the details of one Grist organization (team site) — its name, subdomain, owner, and your access level.

• Action
  Get Workspace

  Returns the details of one Grist workspace, including the documents it contains.

• Action
  List Columns

  Returns the columns of a Grist table, with each column's ID, label, and type.

• Action
  List Orgs

  Returns every Grist organization (team site) this connection can reach.

• Action
  List Tables

  Returns the tables in a Grist document.

• Action
  List Workspaces

  Returns the workspaces in a Grist organization, each with the documents it contains.

• Action
  Run SQL Query

  Runs a read-only SELECT statement against a Grist document and returns the rows.

• Action
  Update Document

  Renames a Grist document or changes whether it is pinned. Anything left blank stays as it is.

• Action
  Update Record

  Changes the column values of one row in a Grist table. Columns left blank keep their current values.

• Action
  Update Workspace

  Renames a Grist workspace.

• Action
  Add Internal Note

  Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

• Action
  Change Conversation Status

  Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

• Action
  Create Callback Request

  Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

• Action
  Create Conversation

  Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

• Action
  Create User

  Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

• Action
  Get Anonymization Status

  Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

• Action
  Get Conversation by Id

  Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

• Action
  Get Conversation Rating

  Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

• Action
  Get Conversation Tags

  Returns the tags applied to a conversation, including each tag's name, color and state.

• Action
  Get Messages in Conversation

  Returns all messages in a Dixa conversation, sorted from oldest to newest.

• Action
  Get Queue by Id

  Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

• Action
  Get User by Id

  Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

• Action
  Remove Tag From Conversation

  Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

• Action
  Search Conversation

  Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

• Action
  Search Conversations by User

  Returns the conversations requested by a specific end user.

• Action
  Search Enduser by External ID

  Returns the end users whose external ID matches the value you provide.

• Action
  Search User by Email Address

  Returns the Dixa end users whose email address matches the one you provide.

• Action
  Search User by Phone Number

  Returns the Dixa end users whose phone number matches the one you specify.

• Action
  Set Custom Contact Attributes

  Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

• Action
  Set Custom Conversation Attributes

  Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

• Action
  Tag Conversation

  Adds an existing active tag to a conversation.

• Action
  Transfer Conversation to Queue

  Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

• Action
  Update End User

  Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.