Integration
Connect GPTBots and LiveAgent
When New message received fires in GPTBots, your agent runs List conversation messages in LiveAgent, or New conversation in LiveAgent to Get conversation in GPTBots. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want GPTBots and LiveAgent to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What GPTBots and LiveAgent can do together
From GPTBots to LiveAgent
When New message received in GPTBots
then List conversation messages in LiveAgent
When New message received in GPTBots
then Add customer group in LiveAgent
From LiveAgent to GPTBots
When New conversation in LiveAgent
then Get conversation in GPTBots
When New Customer in LiveAgent
then Send Agent Message in GPTBots
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with GPTBots and LiveAgent
Triggers and actions 4 triggers · 14 actions
Trigger
New message receivedFires when GPTBots delivers a new agent/user message via its "Webhook receives messages" mechanism under Agent API. Delivery mechanism (service webhook URL vs manual registration) needs confirming against the vendor docs at build time.
Action
Create Agent ConversationCreate an Agent conversation.
Action
Get conversationFetch a single conversation's detail by conversation ID.
Action
List conversationsList conversations for an agent, paginated.
Action
List documentsList documents in a knowledge base.
Action
List knowledge basesList knowledge bases in the workspace.
Action
Run WorkflowRun an GPTBots workflow.
Action
Send Agent MessageSend a message to an Agent.
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
GPTBots and LiveAgent, answered
What can start an automation from GPTBots?
Any of GPTBots's 1 trigger in the catalog, including New message received. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveAgent when something happens in GPTBots?
Any of LiveAgent's 7 actions, including Add customer group, Add tag, Get conversation and List conversation messages. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveAgent to GPTBots?
Yes. When something happens in LiveAgent, your agent can act in GPTBots too. This page covers both directions: LiveAgent's triggers and GPTBots's actions are listed here as well.
Do I have to build a connector for GPTBots or LiveAgent?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.