Connect Gorgias to XRay Workflow

Both apps 26Gorgias 15XRay Workflow 11

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Create Board

  This creates a new board in your workspace.

• Action
  Create Pin

  Add a pin to a section.

• Action
  Create Section

  Creates a section of a board.

• Action
  Get Board

  Gets a specific board's details — its name, color, workspace and public sharing state. Use List Sections to get the sections inside the board.

• Action
  Get Workspaces

  Gets all of the workspaces that the owner of the API key belongs to

• Action
  List Board Colors

  Lists all board colors

• Action
  List Boards

  Lists all boards the API key has access to

• Action
  List Pin Colors

  Lists all pin colors

• Action
  List Sections

  List all of the sections inside of a given board

• Action
  Update Board

  Updates a Board's name or color.

• Action
  Update Pin

  Update a Pin's Name, Description, Data, or Color

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.