Integration

Connect Gorgias to Wikipedia

When something happens in Gorgias, your agent does the next thing in Wikipedia. Describe it in plain language and the automation is built, tested on every branch and kept running.

Gorgias2 triggersGorgias13 actionsWikipedia8 actions

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What do you want Gorgias and Wikipedia to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Gorgias and Wikipedia

Triggers and actions 2 triggers · 21 actions

Trigger
New ticket
Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.
Trigger
New ticket message
Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.
Action
Add customer
Create a new customer profile. POST https://{domain}.gorgias.com/api/customers
Action
Add tag to ticket
Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array
Action
Create Ticket
Creates a ticket
Action
Create Ticket Message
Creates a Ticket Message in an existing ticket
Action
Delete ticket
Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}
Action
Find customers by email
Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers
Action
Get customer
Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}
Action
Get ticket
Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}
Action
Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messages
List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages
Action
List tickets
List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets
Action
Update customer
Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}
Action
Update ticket
Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}
Action
Convert HTML to wikitext
Convert rendered HTML back into raw wikitext markup (REST v1 POST /transform/html/to/wikitext).
Action
Convert wikitext to HTML
Convert raw wikitext markup into rendered HTML (REST v1 POST /transform/wikitext/to/html).
Action
Find pages by search term
Search for pages matching a search term and return matching titles with excerpts (Core REST API GET /w/rest.php/v1/search/page).
Action
Get citation data
Get formatted citation data for an article in a given citation style (REST v1 GET /data/citation/{format}/{query}).
Action
Get page HTML
Get the latest rendered HTML content of a page (REST v1 GET /page/html/{title}).
Action
Get page summary
Get a page's title, extract/description, thumbnail, and basic metadata (REST v1 GET /page/summary/{title}).
Action
Get random page
Get a random page's summary from the wiki (REST v1 GET /page/random/summary).
Action
List page media
List the media files (images, audio, video) used on a page (REST v1 GET /page/media-list/{title}).

Each app on its own

The other way round: Wikipedia to Gorgias