Connect Gorgias to Transport for The Netherlands

Both apps 22Gorgias 15Transport for The Netherlands 7

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find passtimes by line

  Get the expected and real-time arrival/departure passtimes for all timing points served by one or more transit lines.

• Action
  Find passtimes by stop area

  Get the expected and real-time arrival/departure passtimes for all timing points within one or more stop areas.

• Action
  Find passtimes by timing point

  Get the expected and real-time arrival/departure passtimes for one or more timing points, identified by their timing point code.

• Action
  List journeys

  List the keys of currently planned or driving vehicle journeys, with the number of stops in each journey.

• Action
  List lines

  List all transit lines known to the OVAPI, with data owner code, line planning number, direction, and optionally line name/public number/transport type/destination.

• Action
  List stop areas

  List all stop areas (groups of nearby timing points sharing one traveler-facing stop name) known to the OVAPI, with position, name, and town.

• Action
  List timing points

  List all timing point codes (bus stops, tram/train stops, and virtual points) known to the OVAPI within its current uptime.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.