Connect Gorgias to Timing

Both apps 38Gorgias 15Timing 23

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Trigger
  New Project

  Triggered when a new project is created in Timing.

• Trigger
  New Team

  Triggered when you are added to a new team in Timing.

• Trigger
  New Time Entry

  Triggered when a new time entry is logged in Timing.

• Trigger
  New Timer Started and Running

  Triggered when a new timer is started and is still running in Timing.

• Action
  Batch Update Time Entries

  Updates several Timing time entries at once — moves them to a project, retitles them, sets notes, billing status or custom fields. Anything left blank is left untouched on the entries.

• Action
  Create Project

  Creates a new project in Timing, optionally under a parent project, and returns the created project.

• Action
  Create Time Entry

  Logs a finished block of work in Timing between a start and end time, optionally against a project, and returns the created time entry.

• Action
  Delete Project

  Deletes a project in Timing, along with all of its child projects.

• Action
  Delete Time Entry

  Deletes a time entry in Timing.

• Action
  Find Project

  Searches your Timing projects by title and returns the first match, plus the full list of matches.

• Action
  Find Team

  Finds a team you belong to in Timing by its name and returns the first match, plus every team whose name matched.

• Action
  Get Activity Hierarchy

  Returns a readable breakdown of what you worked on in Timing over a date range, as tab-indented text grouped by project and app with durations.

• Action
  List Projects

  Returns the projects you can see in Timing, optionally filtered by title, team, or hiding archived ones.

• Action
  List Teams

  Returns all the Timing teams you are a member of.

• Action
  List Time Entries

  Returns your Timing time entries, optionally narrowed by date range, project, team member, search text or billing status.

• Action
  Show Latest Time Entry

  Returns your most recent time entry in Timing.

• Action
  Show Project

  Returns a single Timing project with its colour, notes, billing default, parent and child projects.

• Action
  Show Running Timer

  Returns the timer that is currently running in Timing. Errors with a not-found if no timer is running.

• Action
  Show Time Entry

  Returns a single Timing time entry with its times, duration, project, notes and billing status.

• Action
  Start Timer

  Starts a running timer in Timing, stopping any timer that is already running, and returns the new entry.

• Action
  Stop Timer

  Stops the timer that is currently running in Timing and returns the finished time entry.

• Action
  Update Project

  Updates a Timing project's name, colour, notes, archive state or billing default. Anything left blank keeps its current value.

• Action
  Update Time Entry

  Updates a Timing time entry — its times, project, title, notes or billing status. Anything left blank keeps its current value.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.