Connect Gorgias to Ticketeer

Both apps 41Gorgias 15Ticketeer 26

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Trigger
  Comment Added

  Triggers when a comment is added in any task in the selected board.

• Trigger
  New board

  Fires when a new board is created. Polls GET /v1/boards.

• Trigger
  Task Assigned

  Triggers when a task is is assigned to a user in the selected board.

• Trigger
  Task Created

  Triggers when a task is created in the selected board.

• Trigger
  Task Moved

  Triggers when a task is moved both within a column and between columns in the selected board.

• Action
  Add board

  Create a new board. Endpoint: POST /v1/boards.

• Action
  Add comment

  Add a comment to a task. Endpoint: POST /v1/boards/{boardID}/tasks/{taskID}/comments.

• Action
  Add tag

  Create a new tag on a board. Endpoint: POST /v1/boards/{boardID}/tags.

• Action
  Create Task

  Creates a task in the specified column of the specified board

• Action
  Delete board

  Delete a board. Endpoint: DELETE /v1/boards/{boardID}.

• Action
  Delete tag

  Delete a tag from a board. Endpoint: DELETE /v1/boards/{boardID}/tags/{tagID}.

• Action
  Delete task

  Delete a task. Endpoint: DELETE /v1/boards/{boardID}/tasks/{taskID}.

• Action
  Get board

  Retrieve a single board by id. Endpoint: GET /v1/boards/{boardID}.

• Action
  Get column

  Retrieve a single column on a board. Endpoint: GET /v1/boards/{boardID}/columns/{columnID}.

• Action
  Get task

  Retrieve a single task by id. Endpoint: GET /v1/boards/{boardID}/tasks/{taskID}.

• Action
  List boards

  List the boards visible to the connected account. Endpoint: GET /v1/boards.

• Action
  List board users

  List the users who have access to a board. Endpoint: GET /v1/boards/{boardID}/users.

• Action
  List checkboxes

  List the checklist items on a task. Endpoint: GET /v1/boards/{boardID}/tasks/{taskID}/checkboxes.

• Action
  List columns

  List the columns on a board. Endpoint: GET /v1/boards/{boardID}/columns.

• Action
  List comments

  List the comments on a task. Endpoint: GET /v1/boards/{boardID}/tasks/{taskID}/comments.

• Action
  List tags

  List the tags defined on a board. Endpoint: GET /v1/boards/{boardID}/tags.

• Action
  List tasks

  List the tasks on a board. Endpoint: GET /v1/boards/{boardID}/tasks.

• Action
  Move task

  Move a task to a different column or assign it to a user. Endpoint: PATCH /v1/boards/{boardID}/tasks/{taskID}.

• Action
  Update board

  Edit a board's name or settings. Endpoint: PUT /v1/boards/{boardID}.

• Action
  Update column

  Rename a board column. Endpoint: PATCH /v1/boards/{boardID}/columns/{columnID}.

• Action
  Update task

  Edit a task's fields. Endpoint: PUT /v1/boards/{boardID}/tasks/{taskID}.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.