Integration

Connect Gorgias to TextCortex AI

When something happens in Gorgias, your agent does the next thing in TextCortex AI. Describe it in plain language and the automation is built, tested on every branch and kept running.

Gorgias2 triggersGorgias13 actionsTextCortex AI11 actions

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What do you want Gorgias and TextCortex AI to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Gorgias and TextCortex AI

Triggers and actions 2 triggers · 24 actions

Trigger
New ticket
Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.
Trigger
New ticket message
Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.
Action
Add customer
Create a new customer profile. POST https://{domain}.gorgias.com/api/customers
Action
Add tag to ticket
Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array
Action
Create Ticket
Creates a ticket
Action
Create Ticket Message
Creates a Ticket Message in an existing ticket
Action
Delete ticket
Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}
Action
Find customers by email
Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers
Action
Get customer
Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}
Action
Get ticket
Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}
Action
Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messages
List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages
Action
List tickets
List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets
Action
Update customer
Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}
Action
Update ticket
Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}
Action
Create Code
Generates code in the specified programming language according to the given description of the purpose.
Action
Create Email
Creates an email with the given details.
Action
Create Paraphrase
Rewrites the given text without changing its meaning.
Action
Create Product Description
Creates a product description with the given details.
Action
Create Social Media Caption
Create a social media caption for the specified channel.
Action
Create Summary
Summarizes the given text.
Action
Create Translation
Translates a text into another language.
Action
Get balance
Retrieve the remaining API credit balance and currency for the authenticated TextCortex API key. GET /v1/balance.
Action
Get model
Retrieve metadata for one TextCortex model by id (deployment jurisdiction, served-from country, created date). GET /v1/models/{model_id}.
Action
List models
List the TextCortex models available through the OpenAI-compatible API. GET /v1/models.
Action
Send Prompt
Sends a prompt to TextCortex API and generates a completion.

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The other way round: TextCortex AI to Gorgias