Connect Gorgias to Teamwork

Both apps 43Gorgias 15Teamwork 28

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Trigger
  New Company

  Triggered when a new company is added.

• Trigger
  New Milestone

  Triggered when a new milestone is added.

• Trigger
  New Person

  Triggered when a new person is added.

• Trigger
  New Project

  Triggered when a new project is added.

• Trigger
  New Task

  Triggered when a new task is added.

• Trigger
  New Time Entry

  Triggered when a new time entry is added.

• Action
  Add Company

  Creates a new company.

• Action
  Add Message

  Adds a message to the specified project.

• Action
  Add Milestone

  Adds a new milestone to the specified project.

• Action
  Add Time Entry

  Logs a time entry against the specified task.

• Action
  Complete Task

  Marks a task as complete.

• Action
  Create Project

  Adds a new project.

• Action
  Create Task

  Adds a new task to the specified task list.

• Action
  Create Task List

  Creates a new task list in the specified project.

• Action
  Delete Project

  Deletes a project by ID.

• Action
  Delete Task

  Deletes a task by ID.

• Action
  Get Project

  Returns a single project by ID.

• Action
  Get Task

  Returns a single task by ID.

• Action
  List Companies

  Returns all companies on the site.

• Action
  List Milestones

  Returns all milestones on the site.

• Action
  List People

  Returns all people on the site.

• Action
  List Projects

  Returns all projects on the Teamwork site.

• Action
  List Task Lists

  Returns all task lists in the specified project.

• Action
  List Tasks

  Returns all tasks across the site.

• Action
  List Tasks in Project

  Returns all tasks in the specified project.

• Action
  List Time Entries

  Returns time entries across the site.

• Action
  Update Project

  Updates an existing project.

• Action
  Update Task

  Updates an existing task.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.