Build solutions, not workarounds.
What do you want Gorgias and Syften to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias can start in Syften
When New ticket in Gorgias
then Update filters in Syften
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and Syften
Triggers and actions 2 triggers · 19 actions
- New ticket
Fires when a new ticket is created in Gorgias.
- New ticket message
Fires when a new message is added to a ticket.
- Add customer
Create a new customer profile.
- Add tag to ticket
Apply a tag to a ticket.
- Create Ticket
Creates a ticket
- Create Ticket Message
Creates a Ticket Message in an existing ticket
- Delete ticket
Delete a ticket by id.
- Find customers by email
Search/list customers, filterable by email and other criteria.
- Get customer
Retrieve a single customer by id.
- Get ticket
Retrieve a single ticket by id.
- Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
- List ticket messages
List messages belonging to a ticket.
- List tickets
List tickets with optional filters (status, customer, tags).
- Update customer
Update fields on an existing customer record.
- Update ticket
Update fields on an existing ticket (status, priority, assignee, tags).
- Find mentions in archive
Searches Syften's public conversation archive (Reddit, Hacker News, forums, Bluesky and other supported communities) with one Syften filter and returns the matching mentions.
- Get account info
Returns the Syften account's metadata, subscription plan, usage stats, and quota counters.
- Get account settings
Returns the Syften account's monitoring and delivery settings, including filters, options, Slack, RSS and API configuration. API and RSS tokens are redacted.
- Get filters
Returns the account's monitoring filters and lint diagnostics grouped by source, plus the ignored communities.
- List mentions
Returns recent mentions matched by your Syften filters, newest first (up to 100 per call).
- Update filters
Replaces the filters in the source groups you supply (Communities, Web, Twitter/X, YouTube, LinkedIn, Facebook). Groups you leave blank keep their current filters. All changes are saved together.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Gorgias and Syften, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Syften when something happens in Gorgias?
Any of Syften's 6 actions, including Update filters, Get account info, Get account settings and Get filters. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Syften to Gorgias?
Syften has no triggers in the catalog today, so automations start in Gorgias. If you need the other direction, ask: your agent reads Syften's API documentation and adds it.
Do I have to build a connector for Gorgias or Syften?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.