Build solutions, not workarounds.
What do you want Gorgias and smartQ to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias can start in smartQ
When New ticket in Gorgias
then Create Ticket in smartQ
When New ticket message in Gorgias
then Update Ticket in smartQ
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and smartQ
Triggers and actions 2 triggers · 22 actions
Trigger
New ticketFires when a new ticket is created in Gorgias.
Trigger
New ticket messageFires when a new message is added to a ticket.
Action
Add customerCreate a new customer profile.
Action
Add tag to ticketApply a tag to a ticket.
Action
Create TicketCreates a ticket
Action
Create Ticket MessageCreates a Ticket Message in an existing ticket
Action
Delete ticketDelete a ticket by id.
Action
Find customers by emailSearch/list customers, filterable by email and other criteria.
Action
Get customerRetrieve a single customer by id.
Action
Get ticketRetrieve a single ticket by id.
Action
Get Ticket MessageLook up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messagesList messages belonging to a ticket.
Action
List ticketsList tickets with optional filters (status, customer, tags).
Action
Update customerUpdate fields on an existing customer record.
Action
Update ticketUpdate fields on an existing ticket (status, priority, assignee, tags).
Action
Create NoteCreates a note in the system.
Action
Create ProjectCreates a new Project
Action
Create TaskCreates a new Task in Ticket.
Action
Create TicketCreates a ticket in the system.
Action
Find TicketReturns the tickets in a smartQ project whose name contains the specified text, optionally narrowed by stage, assignee or deadline.
Action
Find Ticket by IdFinds a ticket by Id in the system.
Action
Find User by IdLooks up a smartQ user by their ID and returns their details.
Action
Move TicketMoves a ticket to a different step (stage) of its project's workflow.
Action
Update TicketUpdates an existing ticket by ID. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Gorgias
Gorgias to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Gorgias to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Gorgias to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Gorgias to MailchimpMailchimp marketing automation and email platform.
Gorgias to StripeStripe is a payment processing platform for online businesses.
Gorgias to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into smartQ
HubSpot to smartQHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to smartQSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to smartQSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to smartQGoogle Sheets
Gmail to smartQGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to smartQGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Gorgias and smartQ, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in smartQ when something happens in Gorgias?
Any of smartQ's 9 actions, including Create Note, Create Project, Create Task and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from smartQ to Gorgias?
smartQ has no triggers in the catalog today, so automations start in Gorgias. If you need the other direction, ask: your agent reads smartQ's API documentation and adds it.
Do I have to build a connector for Gorgias or smartQ?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.