Integration
Connect Gorgias to SimpleKPI
When something happens in Gorgias, your agent does the next thing in SimpleKPI. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Gorgias and SimpleKPI to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias can start in SimpleKPI
When New ticket in Gorgias
then Add KPI in SimpleKPI
When New ticket message in Gorgias
then Add KPI category in SimpleKPI
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and SimpleKPI
Triggers and actions 2 triggers · 25 actions
Trigger
New ticketFires when a new ticket is created in Gorgias.
Trigger
New ticket messageFires when a new message is added to a ticket.
Action
Add customerCreate a new customer profile.
Action
Add tag to ticketApply a tag to a ticket.
Action
Create TicketCreates a ticket
Action
Create Ticket MessageCreates a Ticket Message in an existing ticket
Action
Delete ticketDelete a ticket by id.
Action
Find customers by emailSearch/list customers, filterable by email and other criteria.
Action
Get customerRetrieve a single customer by id.
Action
Get ticketRetrieve a single ticket by id.
Action
Get Ticket MessageLook up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messagesList messages belonging to a ticket.
Action
List ticketsList tickets with optional filters (status, customer, tags).
Action
Update customerUpdate fields on an existing customer record.
Action
Update ticketUpdate fields on an existing ticket (status, priority, assignee, tags).
Action
Add KPICreates a new KPI.
Action
Add KPI categoryCreates a new KPI category used to organize KPIs.
Action
Add or Update a KPI Data EntryAdds a KPI data entry for a user, KPI and date, or updates the existing entry for that same KPI, date and breakdown set.
Action
Delete KPIDeletes a KPI and all of its data entries.
Action
Delete KPI entryDeletes a KPI data entry by id.
Action
Get KPIFetch a single KPI by its id.
Action
Get KPI entryRetrieves a single KPI data entry by id.
Action
Get userRetrieves a single user by id.
Action
Increment a KPI Data EntryAdds an amount to the actual value of a user's KPI entry for a date, creating the entry if none exists yet. Use a negative amount to decrement. The existing target and notes are kept unless you supply new ones.
Action
List KPI categoriesLists the KPI categories in the SimpleKPI account.
Action
List usersLists the users on your SimpleKPI account.
Action
Update KPIReplaces a KPI's settings in SimpleKPI with the values supplied.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Gorgias and SimpleKPI, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SimpleKPI when something happens in Gorgias?
Any of SimpleKPI's 12 actions, including Update KPI, Add KPI, Add KPI category and Add or Update a KPI Data Entry. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SimpleKPI to Gorgias?
SimpleKPI has no triggers in the catalog today, so automations start in Gorgias. If you need the other direction, ask: your agent reads SimpleKPI's API documentation and adds it.
Do I have to build a connector for Gorgias or SimpleKPI?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.