Connect Gorgias to Simpleen Translation

Both apps 28Gorgias 15Simpleen Translation 13

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Add glossary

  Create a new glossary of word entries/ignored terms for translation. POST /glossaries.

• Action
  Add segment

  Create a new translation segment (source entry + translated entry) tied to a file. POST /segments.

• Action
  Create Translation

  Translates content to selected target language

• Action
  Get file

  Get a specific localization file by id, including its segments and languages. GET /files/{id}.

• Action
  Get glossary

  Get a specific glossary by id, including its entries and ignored words. GET /glossaries/{id}.

• Action
  Get segment

  Get a specific translation segment by id. GET /segments/{id}.

• Action
  List files

  List the localization files known to the account. GET /files.

• Action
  List glossaries

  List the user's glossaries (word lists of ignored terms + custom translations). GET /glossaries.

• Action
  List languages

  List all supported languages (DeepL/Google Translate backed) with source/target flags. GET /languages.

• Action
  List segments

  List translatable segments (source/translated entry pairs) across the user's files. GET /segments.

• Action
  Run translator

  Translate text using a saved, preconfigured Translator (reusable source/target language + format + glossary setup). POST /translators/{id}/translate.

• Action
  Update glossary

  Update an existing glossary's name, entries, or ignored words. PUT /glossaries/{id}.

• Action
  Update segment

  Post-edit an existing translation segment's entry to fix/correct future translation usage. PUT /segments/{id}.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.