Connect Gorgias to ShipStation

Both apps 34Gorgias 15ShipStation 19

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Trigger
  New or Updated Order

  Polling trigger: fires when an order is created or modified.

• Action
  Add Warehouse

  Create a new warehouse location. POST /warehouses (ShipStation API v1).

• Action
  Create or Update Order

  Create a new order or update an existing one (upsert by orderNumber/orderKey).

• Action
  Delete Order

  Delete (deactivate) an order by its ShipStation order ID.

• Action
  Get Customer

  Retrieve a single customer by customer ID.

• Action
  Get Order

  Retrieve a single order by its ShipStation order ID.

• Action
  Get Product

  Retrieve a single product by ID. GET /products/{productId} (ShipStation API v1).

• Action
  Get Rates

  Get shipping rate estimates for a carrier between two locations and package.

• Action
  Get Store

  Retrieve details of a single store by ID. GET /stores/{storeId} (ShipStation API v1).

• Action
  Get Warehouse

  Retrieve details of a single warehouse by ID. GET /warehouses/{warehouseId} (ShipStation API v1).

• Action
  List Carriers

  List the shipping carriers connected to the account.

• Action
  List Customers

  List customers in the ShipStation account.

• Action
  List Orders

  List orders, optionally filtered by status, customer, or modified date.

• Action
  List Products

  List products in the ShipStation catalog.

• Action
  List Stores

  Retrieve the list of stores connected to the account. GET /stores (ShipStation API v1).

• Action
  List Warehouses

  List the ship-from warehouse locations configured in the account.

• Action
  Mark Order as Shipped

  Mark an order as shipped with a carrier code and tracking number.

• Action
  Update Product

  Update an existing product's details (SKU, name, price, weight, etc). PUT /products/{productId} (ShipStation API v1).

• Action
  Update Warehouse

  Update an existing warehouse's name/address/return address. PUT /warehouses/{warehouseId} (ShipStation API v1).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.