Integration

Connect Gorgias to Sent

When something happens in Gorgias, your agent does the next thing in Sent. Describe it in plain language and the automation is built, tested on every branch and kept running.

Gorgias2 triggersGorgias13 actionsSent12 actions

Browse all apps

Build it

What do you want Gorgias and Sent to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

Connect Claude Code

Everything your agent can do with Gorgias and Sent

Triggers and actions 2 triggers · 25 actions

Trigger
New ticket
Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.
Trigger
New ticket message
Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.
Action
Add customer
Create a new customer profile. POST https://{domain}.gorgias.com/api/customers
Action
Add tag to ticket
Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array
Action
Create Ticket
Creates a ticket
Action
Create Ticket Message
Creates a Ticket Message in an existing ticket
Action
Delete ticket
Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}
Action
Find customers by email
Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers
Action
Get customer
Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}
Action
Get ticket
Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}
Action
Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messages
List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages
Action
List tickets
List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets
Action
Update customer
Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}
Action
Update ticket
Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}
Action
Create Contact
Creates a contact in your Sent account.
Action
Delete Contact
Deletes a contact from your Sent account.
Action
Find Templates
Searches the message templates in your Sent account and returns the ones that match.
Action
Get Contact
Returns a single contact and its details.
Action
Get Contact Message Summary
Returns a summary of the messages exchanged with a contact.
Action
Get Message
Returns a single message and its current delivery status.
Action
Get Message Activities
Returns the activity history for a message, including each delivery status change.
Action
Get Template
Returns a single message template and its parameters.
Action
Lookup Phone Number
Returns carrier, line type, and reachability details for a phone number.
Action
Send Message
Sends a message to one or more phone numbers from a Sent template, over SMS, WhatsApp, or RCS.
Action
Update Contact
Updates the details of an existing contact.
Action
Update Template
Updates an existing message template.

Each app on its own

The other way round: Sent to Gorgias