Integration
Connect Gorgias and Scanova
When something happens in Gorgias or Scanova, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Gorgias and Scanova to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias and Scanova can do together
From Gorgias to Scanova
When New ticket in Gorgias
then Create Website URL QR Code in Scanova
From Scanova to Gorgias
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and Scanova
Triggers and actions 3 triggers · 20 actions
- New ticket
Fires when a new ticket is created in Gorgias.
- New ticket message
Fires when a new message is added to a ticket.
- Add customer
Create a new customer profile.
- Add tag to ticket
Apply a tag to a ticket.
- Create Ticket
Creates a ticket
- Create Ticket Message
Creates a Ticket Message in an existing ticket
- Delete ticket
Delete a ticket by id.
- Find customers by email
Search/list customers, filterable by email and other criteria.
- Get customer
Retrieve a single customer by id.
- Get ticket
Retrieve a single ticket by id.
- Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
- List ticket messages
List messages belonging to a ticket.
- List tickets
List tickets with optional filters (status, customer, tags).
- Update customer
Update fields on an existing customer record.
- Update ticket
Update fields on an existing ticket (status, priority, assignee, tags).
- New QR Code Created
Triggered when a new QR code is created in your Scanova account.
- Activate/Deactivate QR Code
Turns a Scanova QR code on or off. A deactivated QR code stops redirecting scanners to its content until it is activated again.
- Create Website URL QR Code
Create a new Dynamic Website URL QR Code in your Scanova account
- Delete QR Code
Delete any QR Code from your Scanova account
- Invite New User
Invites a new user to your Scanova account with the chosen role. Scanova emails them an invitation to join.
- Remove Existing User
Removes a shared user from your Scanova account, revoking their access.
- Retrieve Short URL of QR Code
Retrieves a QR code's details and returns its dynamic short URL.
- Update Website URL QR Code
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Gorgias
Gorgias to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Gorgias to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Gorgias to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Gorgias to MailchimpMailchimp marketing automation and email platform.
Gorgias to StripeStripe is a payment processing platform for online businesses.
Gorgias to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into Scanova
Google Sheets to ScanovaGoogle Sheets
Gmail to ScanovaGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to ScanovaGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to ScanovaGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Questions
Gorgias and Scanova, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Scanova when something happens in Gorgias?
Any of Scanova's 7 actions, including Create Website URL QR Code, Update Website URL QR Code , Activate/Deactivate QR Code and Invite New User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Scanova to Gorgias?
Yes. When something happens in Scanova, your agent can act in Gorgias too. This page covers both directions: Scanova's triggers and Gorgias's actions are listed here as well.
Do I have to build a connector for Gorgias or Scanova?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.