Connect Gorgias and Samsara

Both apps 33Gorgias 15Samsara 18

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket.

• Action
  Add customer

  Create a new customer profile.

• Action
  Add tag to ticket

  Apply a tag to a ticket.

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria.

• Action
  Get customer

  Retrieve a single customer by id.

• Action
  Get ticket

  Retrieve a single ticket by id.

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket.

• Action
  List tickets

  List tickets with optional filters (status, customer, tags).

• Action
  Update customer

  Update fields on an existing customer record.

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags).

• Trigger
  New Document Submitted

  Triggers when a driver submits a new document in Samsara (documents created in the last 7 days are checked).

• Trigger
  New Route Added

  Triggers when a new route is added in Samsara (routes scheduled from 7 days ago to 30 days ahead are checked).

• Trigger
  New Route Job Completion

  Triggers on each new route stop event in Samsara (arrived, departed/completed, skipped, and other stop updates); the event name is in the operation field, so filter on it for completions.

• Action
  Create Address

  Creates an address in your Samsara organization's address book, with a circular geofence around it.

• Action
  Create Contact

  Creates a contact in your Samsara organization.

• Action
  Create Route

  Creates a route from a start address to an end address (both existing Samsara addresses), optionally assigned to a driver or vehicle.

• Action
  Delete route

  Deletes a dispatch route from your Samsara organization.

• Action
  Get document

  Returns a single driver document, including its type, status, driver, vehicle and submitted field values.

• Action
  Get vehicle

  Returns a single vehicle in your Samsara fleet, including its name, VIN, make, model, tags and external IDs.

• Action
  List addresses

  Returns the addresses (geofenced locations) in your Samsara address book, optionally filtered by tag or creation time.

• Action
  List assets

  Returns the assets (vehicles, trailers, equipment and other tracked assets) in your Samsara organization.

• Action
  List contacts

  Returns the contacts in your Samsara organization.

• Action
  List documents

  Returns driver documents submitted or updated in Samsara within a time range, optionally limited to one document type.

• Action
  List drivers

  Returns the drivers in your Samsara organization, optionally filtered by status, tags or update time.

• Action
  List routes

  Returns the routes scheduled within a time window, including their stops, driver and vehicle.

• Action
  List trailers

  Returns the trailers in your Samsara fleet, optionally filtered by tag.

• Action
  List vehicles

  Returns the vehicles in your Samsara fleet, optionally filtered by tag, attribute or creation/update time.

• Action
  Update route

  Updates an existing Samsara route's name, notes, assigned driver or assigned vehicle.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.