Integration
Connect Gorgias and Pingdom
When New ticket fires in Gorgias, your agent runs Get Contact in Pingdom, or New Check in Pingdom to Add customer in Gorgias. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Gorgias and Pingdom to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias and Pingdom can do together
From Gorgias to Pingdom
When New ticket in Gorgias
then Get Contact in Pingdom
From Pingdom to Gorgias
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and Pingdom
Triggers and actions 4 triggers · 28 actions
- New ticket
Fires when a new ticket is created in Gorgias.
- New ticket message
Fires when a new message is added to a ticket.
- Add customer
Create a new customer profile.
- Add tag to ticket
Apply a tag to a ticket.
- Create Ticket
Creates a ticket
- Create Ticket Message
Creates a Ticket Message in an existing ticket
- Delete ticket
Delete a ticket by id.
- Find customers by email
Search/list customers, filterable by email and other criteria.
- Get customer
Retrieve a single customer by id.
- Get ticket
Retrieve a single ticket by id.
- Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
- List ticket messages
List messages belonging to a ticket.
- List tickets
List tickets with optional filters (status, customer, tags).
- Update customer
Update fields on an existing customer record.
- Update ticket
Update fields on an existing ticket (status, priority, assignee, tags).
- New Check
Triggers when a new check is added to the account. Polling on the checks list, deduped by check id.
- New Contact
Triggers when a new alert contact is added. Polling on the contacts list, deduped by contact id.
- Delete Check
Deletes a check permanently.
- Delete Contact
Deletes an alert contact.
- Delete Maintenance Window
Deletes a scheduled maintenance window.
- Get Account Credits
Returns the account's available checks/credits.
- Get Average Response Time
Returns the average response time for a specified check, optionally broken down by probe or country.
- Get Check
Returns detailed information about a specified check.
- Get Contact
Returns a single contact by id.
- Get Outage Summary
Returns a list of status changes (up/down) for a specified check over a period.
- Get Performance Summary
Returns response time averages over time for a specified check.
- Get Raw Check Results
Returns raw test result probe data for a specified check.
- List Checks
Returns a list of all checks on the Pingdom account.
- List Contacts
Returns all contacts (alert recipients) on the account.
- List Maintenance Windows
Returns scheduled maintenance windows.
- List Teams
Returns all alerting teams on the account.
- List TMS Checks
Returns all Transaction (TMS) checks on the account.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Gorgias and Pingdom, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pingdom when something happens in Gorgias?
Any of Pingdom's 15 actions, including Get Account Credits, Get Average Response Time, Get Check and Get Contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pingdom to Gorgias?
Yes. When something happens in Pingdom, your agent can act in Gorgias too. This page covers both directions: Pingdom's triggers and Gorgias's actions are listed here as well.
Do I have to build a connector for Gorgias or Pingdom?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Gorgias and Pingdom without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.