Integration

Connect Gorgias to OpenMercantil

When something happens in Gorgias, your agent does the next thing in OpenMercantil. Describe it in plain language and the automation is built, tested on every branch and kept running.

Gorgias2 triggersGorgias13 actionsOpenMercantil24 actions

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What do you want Gorgias and OpenMercantil to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Gorgias and OpenMercantil

Triggers and actions 2 triggers · 37 actions

Trigger
New ticket
Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.
Trigger
New ticket message
Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.
Action
Add customer
Create a new customer profile. POST https://{domain}.gorgias.com/api/customers
Action
Add tag to ticket
Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array
Action
Create Ticket
Creates a ticket
Action
Create Ticket Message
Creates a Ticket Message in an existing ticket
Action
Delete ticket
Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}
Action
Find customers by email
Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers
Action
Get customer
Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}
Action
Get ticket
Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}
Action
Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messages
List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages
Action
List tickets
List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets
Action
Update customer
Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}
Action
Update ticket
Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}
Action
Compare companies
Compare exactly two admitted companies side by side.
Action
Export company report
Export a single company's report as a downloadable artifact.
Action
Find companies
Search published Spanish legal entities by name, NIF or other criteria.
Action
Find persons
Search documentary mentions of persons by name.
Action
Find similar companies
Find companies similar to a given company by province, CNAE and BORME activity.
Action
Find tenders
Search public procurement notices.
Action
Get BORME daily summary
Get the official BORME gazette summary for a given date.
Action
Get companies by sector
Get companies belonging to a given CNAE sector code.
Action
Get company
Get a full company report for a Spanish legal entity.
Action
Get company activity
Get a company's activity time series.
Action
Get company contracts
Get PLACSP public procurement notices linked to a company.
Action
Get company events
Get paginated official events recorded for a company.
Action
Get company facts
Get facts extracted from BORME filings for a company.
Action
Get company officers
Get current and historical officers of a company.
Action
Get company sector ratios (Banco de España)
Get Banco de España sector financial ratios for a company's CNAE sector.
Action
Get company timeline
Get a unified multi-source timeline of events for a company.
Action
Get legal article
Get the consolidated text of a single article of a mercantile-law norm.
Action
Get legal norm
Get the detail of a single mercantile-law norm, with its act-to-norm bridge.
Action
Get legal norms
Get the index of core Spanish mercantile-law norms.
Action
Get person corporate graph
Get the person-to-company graph for a person.
Action
Get person mentions
Get documentary mentions of a person across public filings.
Action
Get sector ratios
Get aggregated financial ratios for a CNAE sector.
Action
Get tender
Get a sanitized public procurement notice.
Action
List procurement suppliers
List corporate suppliers ranked by public procurement award count.

Each app on its own

The other way round: OpenMercantil to Gorgias