Connect Gorgias to Open Government, Ireland

Both apps 23Gorgias 15Open Government, Ireland 8

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find datasets by search criteria

  Search the Ireland open-data catalog for datasets matching a Solr query. Endpoint: GET /api/3/action/package_search with params q, fq, sort, rows, start. Returns count + list of matching dataset dicts (package_search).

• Action
  Find records in a resource

  Query the structured data (DataStore) of a specific published resource (CSV/table), returning matching rows. Endpoint: GET /api/3/action/datastore_search?resource_id={resource_id}&q={query}&limit={limit}&offset={offset}.

• Action
  Get dataset

  Fetch full metadata for one dataset (package) by id or name, including its resources. Endpoint: GET /api/3/action/package_show?id={id}.

• Action
  List datasets

  List the names/ids of all datasets in the catalog, paginated. Endpoint: GET /api/3/action/package_list?limit={limit}&offset={offset}.

• Action
  List groups

  List thematic groups/categories datasets can belong to. Endpoint: GET /api/3/action/group_list.

• Action
  List organizations

  List all publishing organizations (government bodies) registered in the catalog. Endpoint: GET /api/3/action/organization_list.

• Action
  List tags

  List all tags used across datasets in the catalog, for discovery/filtering. Endpoint: GET /api/3/action/tag_list.

• Action
  Run SQL against a resource

  Run a read-only SQL query against one or more DataStore resources for advanced filtering/aggregation. Endpoint: GET /api/3/action/datastore_search_sql?sql={sql}.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.