Connect Gorgias to Open Government, Austria

Both apps 24Gorgias 15Open Government, Austria 9

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find datasets

  Returns up to 100 datasets from the Austrian open data catalogue that match the given search words, optionally narrowed by facet, date, quality score or geographic bounding box.

• Action
  Find resources

  Returns the published files and services (distributions) of up to 100 Austrian open data catalogue datasets that match the given search words, optionally narrowed to a single file format.

• Action
  Get dataset

  Returns the full record of one Austrian open data catalogue dataset by its id, including all of its published files and services.

• Action
  Get group

  Returns one data category (thematic group) of the Austrian open data catalogue by its short code, with its name in every published language.

• Action
  Get organization

  Returns one publishing organisation of the Austrian open data catalogue by its catalogue id, including its name, homepage and how many datasets it publishes.

• Action
  Get resource

  Returns one published file or service of an Austrian open data catalogue dataset, selected by its file id, including its download links, format and licence.

• Action
  List datasets

  Returns the ids of every dataset in one publishing organisation's catalogue on the Austrian open data portal.

• Action
  List groups

  Returns every data category (thematic group) datasets can belong to on the Austrian open data portal, with each name in every published language.

• Action
  List organizations

  Returns the catalogue id of every publishing organisation (government body) on the Austrian open data portal.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.