Connect Gorgias to Mixpanel

Both apps 25Gorgias 15Mixpanel 10

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Create Annotation

  Creates an annotation on the Mixpanel project, marking a date and time in reports with a note explaining what happened.

• Action
  Delete Annotation

  Deletes an annotation from the Mixpanel project, removing its marker from reports.

• Action
  Download Raw Event Data

  Downloads raw Mixpanel events for a date range as newline-delimited JSON, with every event property exactly as it was received.

• Action
  Get Annotation

  Returns one annotation from the Mixpanel project, with its date, description and tags.

• Action
  Get Variant Assignments

  Evaluates every enabled Mixpanel feature flag for one user and returns the variant that user is assigned to for each flag.

• Action
  Import Events

  Sends a batch of events to Mixpanel from your own systems, including historical ones, so they appear in reports.

• Action
  List Annotations

  Returns the annotations in the Mixpanel project, optionally limited to a date range.

• Action
  Query Profiles

  Returns Mixpanel user or group profiles matching a filter, each with its distinct id and full property set.

• Action
  Track Event

  Records a single event in Mixpanel for one person, with the time it happened and any properties you supply.

• Action
  Update Annotation

  Updates an existing annotation's text or tags in the Mixpanel project.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.