Integration
Connect Gorgias and McTime
When something happens in Gorgias or McTime, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Gorgias and McTime to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias and McTime can do together
From Gorgias to McTime
When New ticket in Gorgias
then Add Assignment in McTime
From McTime to Gorgias
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and McTime
Triggers and actions 3 triggers · 29 actions
- New ticket
Fires when a new ticket is created in Gorgias.
- New ticket message
Fires when a new message is added to a ticket.
- Add customer
Create a new customer profile.
- Add tag to ticket
Apply a tag to a ticket.
- Create Ticket
Creates a ticket
- Create Ticket Message
Creates a Ticket Message in an existing ticket
- Delete ticket
Delete a ticket by id.
- Find customers by email
Search/list customers, filterable by email and other criteria.
- Get customer
Retrieve a single customer by id.
- Get ticket
Retrieve a single ticket by id.
- Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
- List ticket messages
List messages belonging to a ticket.
- List tickets
List tickets with optional filters (status, customer, tags).
- Update customer
Update fields on an existing customer record.
- Update ticket
Update fields on an existing ticket (status, priority, assignee, tags).
- New Organization
Triggered when a new organization is created in McTime.
- Add Assignment
Adds a user to an organization with a role (or edits an existing assignment when an Assignment ID is given) in McTime.
- Add User
Create (or edit, per vendor's add-or-edit semantics) a user.
- Create Client
Creates a new client (an organization of type "client") in McTime.
- Create Organization
Creates a new organization (project, client, branch, etc.) in McTime.
- Create Project
Creates a new project in McTime. Projects are McTime organization units of type "project" that time entries can be booked against.
- Delete User
Deletes a McTime user by ID. All of the user's time entries and payroll results are deleted too.
- Find Client
Returns up to 50 McTime clients whose name contains the specified text.
- Find Organization
Returns up to 50 organizations whose name contains the specified text.
- Find Project
Returns up to 50 McTime projects whose name contains the specified text.
- Get Time Entry
Retrieve a single McTime time entry by its ID.
- Get User
Retrieves a single McTime user by id, including roles, address, export ids and employment details.
- List Assignments
Lists a McTime user's assignments to organizations, grouped by role.
- List Time Entries
Retrieve time entries within a date range, optionally filtered by user IDs.
- List Users
Retrieves the users the authenticated McTime user is allowed to see, optionally filtered by user ids, organization, role and active status. Returns at most 20 users per page.
- Start Clocking
Starts a running clock (stopwatch) for a McTime user. One user can have only one running clock at a time.
- Stop Clocking
Stops the running McTime clock for a user, turning it into a normal time entry.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Gorgias and McTime, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in McTime when something happens in Gorgias?
Any of McTime's 16 actions, including Create Client, Create Organization, Create Project and Add Assignment. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from McTime to Gorgias?
Yes. When something happens in McTime, your agent can act in Gorgias too. This page covers both directions: McTime's triggers and Gorgias's actions are listed here as well.
Do I have to build a connector for Gorgias or McTime?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.