Integration
Connect Gorgias to Markup AI
When something happens in Gorgias, your agent does the next thing in Markup AI. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Gorgias and Markup AI to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias can start in Markup AI
When New ticket in Gorgias
then Add domain in Markup AI
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and Markup AI
Triggers and actions 2 triggers · 35 actions
- New ticket
Fires when a new ticket is created in Gorgias.
- New ticket message
Fires when a new message is added to a ticket.
- Add customer
Create a new customer profile.
- Add tag to ticket
Apply a tag to a ticket.
- Create Ticket
Creates a ticket
- Create Ticket Message
Creates a Ticket Message in an existing ticket
- Delete ticket
Delete a ticket by id.
- Find customers by email
Search/list customers, filterable by email and other criteria.
- Get customer
Retrieve a single customer by id.
- Get ticket
Retrieve a single ticket by id.
- Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
- List ticket messages
List messages belonging to a ticket.
- List tickets
List tickets with optional filters (status, customer, tags).
- Update customer
Update fields on an existing customer record.
- Update ticket
Update fields on an existing ticket (status, priority, assignee, tags).
- Add domain
Create a brand-terms domain.
- Add term
Adds a preferred or prohibited term to a Markup AI term set.
- Add term set
Create a new term set in Markup AI terminology, optionally with initial terms and linked domains.
- Cancel agent workflow
Cancel a running Markup AI agent workflow.
- Delete domain
Deletes a terminology domain.
- Delete term
Delete a term.
- Delete term set
Deletes a term set from your Markup AI terminology.
- Get agent
Get an agent's metadata by its ID.
- Get agent workflow status
Get the status and result of an agent workflow.
- Get style guide
Get a style guide's full configuration, including its goals, goal groups and guidelines.
- Get term
Retrieves a single term from a term set.
- Get term set
Get a brand-terms term set by id.
- List agent categories
List all available agent categories.
- List agents
Lists the Markup AI agents your organization can run, optionally filtered by category.
- List agent workflows
Lists agent workflow executions, optionally filtered by status, agent, or creation time. Returns up to 100 workflows.
- List domains
Lists the terminology domains in the Markup AI account, optionally filtered by name. Returns up to 100 domains.
- List style guides
Lists the style guides available to your organization.
- List term sets
Returns all term sets, with their terms and domains.
- Run Content Analysis Agents
Runs a Markup AI content agent (for example Brand Voice, Style, Claims or Freshness) against a piece of text and returns the resulting workflow, including the analysis result when the run is set to wait for completion.
- Update domain
Updates an existing terminology domain by ID.
- Update term
Updates an existing term in a term set by ID.
- Update term set
Update a brand-terms term set.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Gorgias
Gorgias to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Gorgias to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Gorgias to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Gorgias to MailchimpMailchimp marketing automation and email platform.
Gorgias to StripeStripe is a payment processing platform for online businesses.
Gorgias to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into Markup AI
Google Sheets to Markup AIGoogle Sheets
Gmail to Markup AIGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Markup AIGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Gorgias and Markup AI, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Markup AI when something happens in Gorgias?
Any of Markup AI's 22 actions, including Update domain, Update term, Update term set and Add domain. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Markup AI to Gorgias?
Markup AI has no triggers in the catalog today, so automations start in Gorgias. If you need the other direction, ask: your agent reads Markup AI's API documentation and adds it.
Do I have to build a connector for Gorgias or Markup AI?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.