Integration
Connect Gorgias and JOIN
When New ticket fires in Gorgias, your agent runs Add candidate note in JOIN, or Application Created in JOIN to Add customer in Gorgias. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Gorgias and JOIN to do together?
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https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias and JOIN can do together
From Gorgias to JOIN
When New ticket in Gorgias
then Add candidate note in JOIN
When New ticket message in Gorgias
then Add job in JOIN
From JOIN to Gorgias
When Application Created in JOIN
then Add customer in Gorgias
When Job Published in JOIN
then Add tag to ticket in Gorgias
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and JOIN
Triggers and actions 5 triggers · 29 actions
Trigger
New ticketFires when a new ticket is created in Gorgias.
Trigger
New ticket messageFires when a new message is added to a ticket.
Action
Add customerCreate a new customer profile.
Action
Add tag to ticketApply a tag to a ticket.
Action
Create TicketCreates a ticket
Action
Create Ticket MessageCreates a Ticket Message in an existing ticket
Action
Delete ticketDelete a ticket by id.
Action
Find customers by emailSearch/list customers, filterable by email and other criteria.
Action
Get customerRetrieve a single customer by id.
Action
Get ticketRetrieve a single ticket by id.
Action
Get Ticket MessageLook up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messagesList messages belonging to a ticket.
Action
List ticketsList tickets with optional filters (status, customer, tags).
Action
Update customerUpdate fields on an existing customer record.
Action
Update ticketUpdate fields on an existing ticket (status, priority, assignee, tags).
Trigger
Application CreatedTriggers when a new job application is received in JOIN.
Trigger
Job PublishedTriggers when a job is published (goes online) in JOIN.
Trigger
Job UnpublishedTriggers when a job is taken offline or archived in JOIN.
Action
Add candidate noteAdds a note to a candidate in JOIN.
Action
Add jobCreates a job in JOIN. New jobs are activated and multiposted to job boards automatically.
Action
Add locationCreates a new office location in JOIN that job ads can be assigned to.
Action
Create ApplicationCreates an application for a candidate on a JOIN job, optionally attaching documents such as a CV.
Action
Get applicationReturns one job application, including its candidate, job, attachments, screening answers and pipeline stage.
Action
Get candidateReturns a single JOIN candidate by id, including contact details, tags, consent status and their applications, with notes optionally embedded.
Action
Get jobReturns a single JOIN job by its ID, including its title, status, office and optionally its full content.
Action
Get JobsReturns jobs in your JOIN account, optionally filtered by status, title, country, external id, or creation/update dates.
Action
Get Online JobsReturns the jobs currently published (online) in your JOIN account, optionally filtered by title, country, dates or external id.
Action
List applicationsReturns the applications in your JOIN account, optionally filtered by job, dates, country, hiring state or pipeline stage.
Action
List candidate notesReturns all notes recorded on a candidate in JOIN, including replies.
Action
List candidatesReturns the candidates in your JOIN company, optionally filtered by a name/email search or creation date.
Action
List candidate scorecardsReturns the scorecards submitted for a candidate's job application, including each interviewer's overall recommendation, attribute ratings and question answers.
Action
List locationsReturns the office locations in your JOIN account, optionally filtered by country or city.
Action
Update jobUpdates an existing job's details, such as title, description, office, salary, and application requirements. Fields you leave blank stay unchanged.
Action
Update Job StatusChanges a JOIN job's status to online, offline or archived, and returns the job's ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Gorgias and JOIN, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in JOIN when something happens in Gorgias?
Any of JOIN's 16 actions, including Create Application, Update job, Update Job Status and Add candidate note. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from JOIN to Gorgias?
Yes. When something happens in JOIN, your agent can act in Gorgias too. This page covers both directions: JOIN's triggers and Gorgias's actions are listed here as well.
Do I have to build a connector for Gorgias or JOIN?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Gorgias and JOIN without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.