Connect Gorgias to It’s AI

Both apps 19Gorgias 15It’s AI 4

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Batch check text on AI

  Submit multiple texts (up to plan batch limit) for AI-generated content detection in one synchronous call. POST https://api.its-ai.org/api/v2/batch, body {texts: string[], api_key}, auth via Authorization: APIKey header. Returns results[] with score/ai_percentage/probabilities/segments/report_id per text, plus per-item error for invalid entries.

• Action
  Check text for plagiarism

  Submit a single text (min 200 chars) for a plagiarism check against online sources. POST https://api.its-ai.org/api/v2/plagiarism/text, body {text, api_key}, auth via Authorization: APIKey header. Synchronous, up to ~5 min. Returns overall score plus results[] of matched sources with per-match text_sentence/match_text/match_score/link, and report_id for the PDF certificate.

• Action
  Check Text on AI

  Check if the text is generated by artificial intelligence or not

• Action
  Download report

  Download the PDF certificate for a prior AI-detection or plagiarism scan by report_id. GET https://api.its-ai.org/api/report/download/{report_id}, auth via Authorization: APIKey header.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.