Connect Gorgias to Icypeas

Both apps 25Gorgias 15Icypeas 10

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Company Scraper

  Pulls a company's details from its LinkedIn page.

• Action
  Company URL Finder

  Looks up a company by name or domain and returns the web address Icypeas holds for it.

• Action
  Domain Search

  Starts a scan of a domain or company for its shared email addresses, such as contact@ or sales@. The results are collected afterwards with Get Single Results.

• Action
  Email Search

  Starts a search for a person's work email address from their name and company, and returns the search Icypeas queued so you can collect the result.

• Action
  Email Search Sync

  Finds a person's work email address from their name and company, waiting for the answer and returning it straight away.

• Action
  Email Verification

  Starts a check of whether an email address is real and deliverable. The verdict is collected afterwards with Get Single Results.

• Action
  Email Verification Sync

  Checks whether an email address is deliverable and returns the verdict straight away.

• Action
  Get Single Results

  Collects the result of an Icypeas search you started earlier, using the search id it gave you.

• Action
  Profile Scraper

  Pulls a person's details from their LinkedIn profile.

• Action
  Profile URL Finder

  Finds a person's professional profile address from their name and the company they work for.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.