Integration
Connect Gorgias and Hume AI
When something happens in Gorgias or Hume AI, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Gorgias and Hume AI to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias and Hume AI can do together
From Gorgias to Hume AI
When New ticket in Gorgias
then Add config in Hume AI
From Hume AI to Gorgias
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and Hume AI
Triggers and actions 6 triggers · 26 actions
- New ticket
Fires when a new ticket is created in Gorgias.
- New ticket message
Fires when a new message is added to a ticket.
- Add customer
Create a new customer profile.
- Add tag to ticket
Apply a tag to a ticket.
- Create Ticket
Creates a ticket
- Create Ticket Message
Creates a Ticket Message in an existing ticket
- Delete ticket
Delete a ticket by id.
- Find customers by email
Search/list customers, filterable by email and other criteria.
- Get customer
Retrieve a single customer by id.
- Get ticket
Retrieve a single ticket by id.
- Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
- List ticket messages
List messages belonging to a ticket.
- List tickets
List tickets with optional filters (status, customer, tags).
- Update customer
Update fields on an existing customer record.
- Update ticket
Update fields on an existing ticket (status, priority, assignee, tags).
- Chat ended (instant)
Fires when an EVI chat session ends (chat_ended webhook event).
- Chat started (instant)
Fires when a new EVI chat session begins (chat_started webhook event).
- New Voice
Triggers when a new voice is created.
- Tool call (instant)
Fires when EVI calls a registered tool during a conversation (tool_call webhook event).
- Add config
Create a new EVI configuration (voice assistant setup).
- Add prompt
Create a new system prompt for use in an EVI configuration.
- Add tool
Create a new tool definition that EVI can call during a conversation.
- Add voice
Save a new custom voice to the account from a TTS generation ID, for reuse in later speech requests.
- Convert voice
Convert the speech in an uploaded audio file into a different saved voice.
- Delete config
Delete an EVI configuration from the account.
- Delete voice
Delete a saved custom voice from the account.
- Generate Text to Speech
Convert text to speech using Hume AI's expressive text-to-speech technology.
- List configs
List the EVI configurations saved to the account.
- List prompts
List the prompts saved to the account.
- List tools
List the tool definitions saved to the account.
- List voices
List the custom voices saved to the account.
- Update config
Update an EVI configuration's name or description.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Gorgias and Hume AI, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Hume AI when something happens in Gorgias?
Any of Hume AI's 13 actions, including Update config, Add config, Add prompt and Add tool. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Hume AI to Gorgias?
Yes. When something happens in Hume AI, your agent can act in Gorgias too. This page covers both directions: Hume AI's triggers and Gorgias's actions are listed here as well.
Do I have to build a connector for Gorgias or Hume AI?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.