Integration
Connect Gorgias to Harness.io
When something happens in Gorgias, your agent does the next thing in Harness.io. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Gorgias and Harness.io to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
You'll sign in before anything runs. What you typed comes with you.
Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with Gorgias and Harness.io
Triggers and actions 2 triggers ยท 24 actions
Trigger
New ticketFires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.
Trigger
New ticket messageFires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.
Action
Add customerCreate a new customer profile. POST https://{domain}.gorgias.com/api/customers
Action
Add tag to ticketApply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array
Action
Create TicketCreates a ticket
Action
Create Ticket MessageCreates a Ticket Message in an existing ticket
Action
Delete ticketDelete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}
Action
Find customers by emailSearch/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers
Action
Get customerRetrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}
Action
Get ticketRetrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}
Action
Get Ticket MessageLook up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messagesList messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages
Action
List ticketsList tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets
Action
Update customerUpdate fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}
Action
Update ticketUpdate fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}
Action
Add ConnectorCreate a new connector (e.g. GitHub, Kubernetes, Docker registry). POST /ng/api/connectors
Action
Add EnvironmentCreate a new deployment environment in a project. POST /ng/api/environmentsV2
Action
Add SecretCreate a new secret (text/file/SSH key) in a scope. POST /ng/api/v2/secrets
Action
Create ProjectCreates a new project in Harness.
Action
Execute PipelineTrigger a pipeline execution. POST /pipeline/api/pipeline/execute/{pipelineIdentifier}
Action
Get PipelineFetch a single pipeline definition by identifier. GET /pipeline/api/pipelines/{pipelineIdentifier}
Action
Get Pipeline ExecutionFetch a pipeline execution's status and details by execution id. GET /pipeline/api/pipelines/execution/{planExecutionId}
Action
Get ProjectFetch a single project by identifier. GET /ng/api/projects/{identifier}
Action
List Pipeline ExecutionsList pipeline executions for a project. POST /pipeline/api/pipelines/execution/summary
Action
List PipelinesList pipelines for a project. POST /pipeline/api/pipelines/list
Action
List ProjectsList projects in the account/org. GET /ng/api/projects
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews