Integration
Connect Gorgias and GPTBots
When something happens in Gorgias or GPTBots, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Gorgias and GPTBots to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias and GPTBots can do together
From Gorgias to GPTBots
When New ticket in Gorgias
then Create Agent Conversation in GPTBots
From GPTBots to Gorgias
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and GPTBots
Triggers and actions 3 triggers · 20 actions
- New ticket
Fires when a new ticket is created in Gorgias.
- New ticket message
Fires when a new message is added to a ticket.
- Add customer
Create a new customer profile.
- Add tag to ticket
Apply a tag to a ticket.
- Create Ticket
Creates a ticket
- Create Ticket Message
Creates a Ticket Message in an existing ticket
- Delete ticket
Delete a ticket by id.
- Find customers by email
Search/list customers, filterable by email and other criteria.
- Get customer
Retrieve a single customer by id.
- Get ticket
Retrieve a single ticket by id.
- Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
- List ticket messages
List messages belonging to a ticket.
- List tickets
List tickets with optional filters (status, customer, tags).
- Update customer
Update fields on an existing customer record.
- Update ticket
Update fields on an existing ticket (status, priority, assignee, tags).
- New message received
Fires when GPTBots delivers a new agent/user message via its "Webhook receives messages" mechanism under Agent API. Delivery mechanism (service webhook URL vs manual registration) needs confirming against the vendor docs at build time.
- Create Agent Conversation
Create an Agent conversation.
- Get conversation
Fetch a single conversation's detail by conversation ID.
- List conversations
List conversations for an agent, paginated.
- List documents
List documents in a knowledge base.
- List knowledge bases
List knowledge bases in the workspace.
- Run Workflow
Run an GPTBots workflow.
- Send Agent Message
Send a message to an Agent.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Gorgias and GPTBots, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in GPTBots when something happens in Gorgias?
Any of GPTBots's 7 actions, including Create Agent Conversation, Send Agent Message, Get conversation and List conversations. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from GPTBots to Gorgias?
Yes. When something happens in GPTBots, your agent can act in Gorgias too. This page covers both directions: GPTBots's triggers and Gorgias's actions are listed here as well.
Do I have to build a connector for Gorgias or GPTBots?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.