Connect Gorgias to Easymailing

Both apps 42Gorgias 15Easymailing 27

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Add Member to Automation Queue

  Add member to automation queue. Starts the automation for the member.

• Action
  Add Member to Group

  Add member to group in a specified audience.

• Action
  Cancel Order

  The status of the order will be set to "cancelled". You can use to send an email to the customer to inform him that his order has been cancelled.

• Action
  Create a Campaign

  Creates a campaign draft.

• Action
  Create a Group

  Creates a group in the selected audience.

• Action
  Create a New Cart (Order)

  Creates a new order with status cart in the store.

• Action
  Create or Update Category

  Creates or updates a category in a store.

• Action
  Create or Update Customer

  Creates or updates a customer in a store.

• Action
  Create or Update Member

  Creates or updates a member in a specified audience.

• Action
  Create or Update Product

  Creates or updates a product in a store.

• Action
  Create or Update Variant

  Creates or updates a variant in a store.

• Action
  Delete a Member

  Delete a member in a specified audience.

• Action
  Delete Order

  Delete an order in the selected store.

• Action
  Get Audience

  Get one audience by uuid. GET /audiences/{uuid}.

• Action
  Get Customer by Email

  Finds a customer in an store by their email address.

• Action
  Get Member by Email

  Finds a member in an audience by their email address.

• Action
  List Members

  List members of an audience with pagination. GET /audiences/{audienceUuid}/members.

• Action
  List Orders

  List orders in a store. GET /stores/{storeResourceId}/orders.

• Action
  List Products

  List products in a store. GET /stores/{storeResourceId}/products.

• Action
  Pay Order

  The status of the order will be set to "paid". Orders Paid not trigger the abandoned cart automation and Payment reminder automation.

• Action
  Process Order

  Convert a cart to an order. The status of the order will be set to "new".

• Action
  Refund Order

  The status of the order will be set to "refunded". You can use to send an email to the customer to inform him that his order has been refunded.

• Action
  Remove Member From Group

  Remove member from group in a specified audience.

• Action
  Schedule a Campaign

  Schedules a campaign to be sent at a later date.

• Action
  Send a Campaign

  Sends a campaign now

• Action
  Ship Order

  The status of the order will be set to "shipped". You can use to send an email to the customer to inform him that his order has been shipped.

• Action
  Unsubscribe a Member

  Unsubscribe a member in a specified audience.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.