Integration

Connect Gorgias to DNSFilter

When something happens in Gorgias, your agent does the next thing in DNSFilter. Describe it in plain language and the automation is built, tested on every branch and kept running.

Gorgias2 triggersGorgias13 actionsDNSFilter4 triggersDNSFilter7 actions

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What do you want Gorgias and DNSFilter to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Gorgias and DNSFilter

Triggers and actions 6 triggers · 20 actions

Trigger
New ticket
Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.
Trigger
New ticket message
Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.
Action
Add customer
Create a new customer profile. POST https://{domain}.gorgias.com/api/customers
Action
Add tag to ticket
Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array
Action
Create Ticket
Creates a ticket
Action
Create Ticket Message
Creates a Ticket Message in an existing ticket
Action
Delete ticket
Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}
Action
Find customers by email
Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers
Action
Get customer
Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}
Action
Get ticket
Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}
Action
Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messages
List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages
Action
List tickets
List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets
Action
Update customer
Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}
Action
Update ticket
Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}
Trigger
Blocked Page Form Submitted
Triggers when a user submits the form on the blocked page.
Trigger
Blocked Page Visited
Triggered when someone in your DNSFilter account hits a blocked page.
Trigger
Invoice Available
Triggered when a new DNSFilter invoice becomes available.
Trigger
Policy Changed
Triggered when a DNSFilter policy is created or changed.
Action
Add to Allow List
Adds a single domain to a DNSFilter policy's allow list, with a note explaining why.
Action
Add to Block List
Adds a single domain to a DNSFilter policy's block list, with a note explaining why.
Action
Allow Category in a Policy
Allows a content category in a DNSFilter policy by taking it off that policy's blocked-category list.
Action
Assign Policy to a Roaming Client
Assigns a DNSFilter policy to a roaming client, so that device filters against that policy.
Action
Assign Policy to a Site
Assigns a DNSFilter policy to a site, so traffic from that site filters against that policy.
Action
Block Category in a Policy
Blocks a content category in a DNSFilter policy by adding it to that policy's blocked-category list.
Action
Create Site
Creates a new site (network) in DNSFilter, optionally on a chosen policy and block page.

Each app on its own

The other way round: DNSFilter to Gorgias