Connect Gorgias to Cryptlex

Both apps 28Gorgias 15Cryptlex 13

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

• Trigger
  New Activation

  Triggers when a new activation is created.

• Trigger
  New License

  Triggers when a new license is created.

• Trigger
  New Trial Activation

  Triggers when a new trial activation is created.

• Action
  Create Organization

  Creates a new organization in Cryptlex with a notification email and a cap on how many users it may create. Returns the created organization, including its id and login alias.

• Action
  Create User

  Creates a new user in Cryptlex, optionally placing them in an organization and granting customer portal access. Returns the created user, including its id.

• Action
  Delete User

  Permanently deletes a user in Cryptlex. This cannot be undone.

• Action
  Find Licenses by key

  Returns the licenses in Cryptlex that match the license key given, with optional extra filters such as product, user or expiry.

• Action
  Get User

  Returns a single user in Cryptlex, including their name, email, role, company, tags and metadata.

• Action
  List Activations

  Returns the license activations in Cryptlex, optionally narrowed to a licence, product, user, operating system or date range.

• Action
  List Licenses

  Returns the licenses in a Cryptlex account, optionally narrowed by product, user, organization, status or date range.

• Action
  List Products

  Returns the products in a Cryptlex account, with their names, license templates and license counts.

• Action
  List Users

  Returns the users in a Cryptlex account, optionally narrowed by organization, company, role, tags or last-seen date.

• Action
  Update User

  Updates a user in Cryptlex. Only the values supplied are changed; anything left blank is untouched. Returns the updated user.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.