Integration

Connect Gorgias to ChartMogul

When something happens in Gorgias, your agent does the next thing in ChartMogul. Describe it in plain language and the automation is built, tested on every branch and kept running.

Gorgias2 triggersGorgias13 actionsChartMogul24 actions

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What do you want Gorgias and ChartMogul to do together?

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Everything your agent can do with Gorgias and ChartMogul

Triggers and actions 2 triggers · 37 actions

Trigger
New ticket
Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.
Trigger
New ticket message
Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.
Action
Add customer
Create a new customer profile. POST https://{domain}.gorgias.com/api/customers
Action
Add tag to ticket
Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array
Action
Create Ticket
Creates a ticket
Action
Create Ticket Message
Creates a Ticket Message in an existing ticket
Action
Delete ticket
Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}
Action
Find customers by email
Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers
Action
Get customer
Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}
Action
Get ticket
Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}
Action
Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messages
List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages
Action
List tickets
List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets
Action
Update customer
Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}
Action
Update ticket
Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}
Action
Add a Custom Attribute to a Customer via Email
Adds a custom attribute to every ChartMogul customer with the given email address.
Action
Add a Custom Attribute to a Customer via External ID
Adds a custom attribute to the ChartMogul customer with the given external ID. Looks the customer up by external ID first, then writes the attribute.
Action
Add a Custom Attribute to a Customer via UUID
Adds a custom attribute to one ChartMogul customer, identified by ChartMogul's customer ID.
Action
Add Tags to a Customer via Email
Adds one or more tags to every ChartMogul customer with the given email address.
Action
Add Tags to a Customer via External ID
Adds one or more tags to the ChartMogul customer with the given external ID. Looks the customer up by external ID first, then writes the tags.
Action
Add Tags to a Customer via UUID
Adds one or more tags to one ChartMogul customer, identified by ChartMogul's customer ID.
Action
Create a Contact
Creates a contact person on a ChartMogul customer.
Action
Create a Customer
Creates a new customer in ChartMogul under one of your data sources.
Action
Create an Opportunity
Creates a sales opportunity (deal) on a ChartMogul customer.
Action
Create a Note or Call Log
Logs a note or a call against a ChartMogul customer.
Action
Create a Task
Creates a task on a ChartMogul customer and assigns it to a team member.
Action
List Customer's Opportunities
Returns the sales opportunities (deals) on a ChartMogul customer.
Action
List Customer's Tasks
Returns the tasks on a ChartMogul customer.
Action
Merge Customers
Merges one ChartMogul customer into another. Identify each side either by its ChartMogul ID or by your own external ID plus its data source.
Action
Retrieve a Customer Profile
Returns one ChartMogul customer's full profile, including its tags and custom attributes.
Action
Retrieve a Metric
Returns one ChartMogul subscription metric over a date range, such as MRR, ARR, customer count or churn rate.
Action
Search Contacts
Finds ChartMogul contacts by email, customer or data source.
Action
Search for Customer via Email
Finds ChartMogul customers by email address.
Action
Search for Customer via External ID
Finds ChartMogul customers by the ID they carry in your own billing system.
Action
Update a Contact
Updates a ChartMogul contact. Only the fields you fill in are changed.
Action
Update a Customer
Updates a ChartMogul customer. Only the fields you fill in are changed.
Action
Update an Opportunity
Updates a ChartMogul sales opportunity. Only the fields you fill in are changed.
Action
Update a Note or Call Log
Updates a note or call log on a ChartMogul customer. Only the fields you fill in are changed.
Action
Update a Task
Updates a task on a ChartMogul customer. Only the fields you fill in are changed.

Each app on its own

The other way round: ChartMogul to Gorgias