Integration
Connect Gorgias to Catalog Machine
When New ticket fires in Gorgias, your agent runs Import Product CSV in Catalog Machine. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Gorgias and Catalog Machine to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Gorgias can start in Catalog Machine
When New ticket in Gorgias
then Import Product CSV in Catalog Machine
When New ticket message in Gorgias
then Save Product in Catalog Machine
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Gorgias and Catalog Machine
Triggers and actions 2 triggers · 20 actions
Trigger
New ticketFires when a new ticket is created in Gorgias.
Trigger
New ticket messageFires when a new message is added to a ticket.
Action
Add customerCreate a new customer profile.
Action
Add tag to ticketApply a tag to a ticket.
Action
Create TicketCreates a ticket
Action
Create Ticket MessageCreates a Ticket Message in an existing ticket
Action
Delete ticketDelete a ticket by id.
Action
Find customers by emailSearch/list customers, filterable by email and other criteria.
Action
Get customerRetrieve a single customer by id.
Action
Get ticketRetrieve a single ticket by id.
Action
Get Ticket MessageLook up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messagesList messages belonging to a ticket.
Action
List ticketsList tickets with optional filters (status, customer, tags).
Action
Update customerUpdate fields on an existing customer record.
Action
Update ticketUpdate fields on an existing ticket (status, priority, assignee, tags).
Action
Delete productDeletes a product from your Catalog Machine account by its product code.
Action
Get productReturns a single product by its code, including all product fields, variants and collections.
Action
Get Product Import StatusReturns the current status and any errors of the most recent product import job (CSV import or Shopify sync).
Action
Import Product CSVImports products into Catalog Machine from a CSV file at a public URL and returns the import job id. Products with formatting errors are skipped.
Action
List categoriesReturns all product categories in your Catalog Machine account, including the fields each category defines.
Action
Save ProductUpdates an existing product in Catalog Machine by its product code, changing only the fields you fill in.
Action
Sync Shopify ProductsRe-imports products that already exist in Catalog Machine from the connected Shopify store, updating their prices, images, variants and other fields. Returns the id of the import job.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Gorgias and Catalog Machine, answered
What can start an automation from Gorgias?
Any of Gorgias's 2 triggers in the catalog, including New ticket and New ticket message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Catalog Machine when something happens in Gorgias?
Any of Catalog Machine's 7 actions, including Get product, Get Product Import Status, Import Product CSV and List categories. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Catalog Machine to Gorgias?
Catalog Machine has no triggers in the catalog today, so automations start in Gorgias. If you need the other direction, ask: your agent reads Catalog Machine's API documentation and adds it.
Do I have to build a connector for Gorgias or Catalog Machine?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Gorgias and Catalog Machine without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.