Integration

Connect Gorgias to Beamer

When something happens in Gorgias, your agent does the next thing in Beamer. Describe it in plain language and the automation is built, tested on every branch and kept running.

Gorgias2 triggersGorgias13 actionsBeamer2 triggersBeamer6 actions

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What do you want Gorgias and Beamer to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Gorgias and Beamer

Triggers and actions 4 triggers · 19 actions

Trigger
New ticket
Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.
Trigger
New ticket message
Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.
Action
Add customer
Create a new customer profile. POST https://{domain}.gorgias.com/api/customers
Action
Add tag to ticket
Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array
Action
Create Ticket
Creates a ticket
Action
Create Ticket Message
Creates a Ticket Message in an existing ticket
Action
Delete ticket
Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}
Action
Find customers by email
Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers
Action
Get customer
Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}
Action
Get ticket
Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}
Action
Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messages
List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages
Action
List tickets
List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets
Action
Update customer
Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}
Action
Update ticket
Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}
Trigger
New Idea Comment
Triggers when a new comment is sent for an idea.
Trigger
New Idea Vote
Triggers when a new vote is sent for an idea.
Action
Create Idea
Creates a new Feedback idea.
Action
Create Idea Comment
Creates a new idea comment.
Action
Create Idea Vote
Creates a new idea vote.
Action
Create Post
Creates a new post.
Action
Get Post
Fetches a post by ID, with its per-language title and content, category, publication state, and engagement counts. An error occurs if the post is not found. Reading a post through this action does not count as a view in your Beamer analytics.
Action
List Posts
Returns all posts from your Beamer feed, each with its per-language title and content, category, publication state, and engagement counts. Reading posts through this action does not count as a view in your Beamer analytics.

Each app on its own

The other way round: Beamer to Gorgias