Integration

Connect Gorgias to Airparser

When something happens in Gorgias, your agent does the next thing in Airparser. Describe it in plain language and the automation is built, tested on every branch and kept running.

Gorgias2 triggersGorgias13 actionsAirparser1 triggerAirparser9 actions

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What do you want Gorgias and Airparser to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Gorgias and Airparser

Triggers and actions 3 triggers · 22 actions

Trigger
New ticket
Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.
Trigger
New ticket message
Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.
Action
Add customer
Create a new customer profile. POST https://{domain}.gorgias.com/api/customers
Action
Add tag to ticket
Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array
Action
Create Ticket
Creates a ticket
Action
Create Ticket Message
Creates a Ticket Message in an existing ticket
Action
Delete ticket
Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}
Action
Find customers by email
Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers
Action
Get customer
Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}
Action
Get ticket
Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}
Action
Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messages
List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages
Action
List tickets
List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets
Action
Update customer
Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}
Action
Update ticket
Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}
Trigger
Document Parsed
Triggers when Airparser finishes parsing a document in the chosen inbox, giving you the extracted data.
Action
Create an Inbox
Creates a new Airparser inbox that documents can be sent to for parsing.
Action
Create or Update Extraction Schema
Sets which fields Airparser should pull out of documents sent to an inbox, replacing whatever schema was there before.
Action
Delete an Inbox
Deletes an Airparser inbox and the documents stored in it.
Action
Extract Data From a Document
Sends a document to an Airparser inbox, waits for it to be parsed, and returns the extracted data.
Action
Extract Data From a Document (Async)
Sends a document to an Airparser inbox and returns straight away without waiting for parsing. Use the Document Parsed trigger or Get Document to pick up the result.
Action
Get a Document
Returns a parsed Airparser document, including the data extracted from it.
Action
Get an Inbox
Returns one Airparser inbox with its settings, its email address prefix and its current extraction schema.
Action
List Documents
Lists the documents in an Airparser inbox, with the data extracted from each one.
Action
List Inboxes
Lists all the Airparser inboxes in the connected account.

Each app on its own

The other way round: Airparser to Gorgias