Integration
Connect Geekbot and HelpCrunch
When New Report fires in Geekbot, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Get current user in Geekbot. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Geekbot and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Geekbot and HelpCrunch can do together
From Geekbot to HelpCrunch
When New Report in Geekbot
then Add Customer Event in HelpCrunch
When New Report in Geekbot
then Send Message in HelpCrunch
From HelpCrunch to Geekbot
When Chat Assignee Updated in HelpCrunch
then Get current user in Geekbot
When Chat Status Updated in HelpCrunch
then Add out-of-office period in Geekbot
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Geekbot and HelpCrunch
Triggers and actions 9 triggers · 36 actions
Trigger
New ReportTriggers when a new standup report is submitted in Geekbot.
Action
Add out-of-office periodSchedules an out-of-office period for you or, if you are an admin, for another team member, covering whole days from the start date to the end date.
Action
Add pollCreates a one-shot Geekbot poll that posts a question with answer choices to a channel.
Action
Add standupCreates a new Geekbot standup with its questions, schedule and broadcast channel.
Action
Delete reportDeletes a standup report you authored, removing its broadcast message if one was posted.
Action
Delete standupDeletes a standup and returns the details of the standup that was removed. You must have permission to edit the standup.
Action
Get current userReturns the user who owns the connected API key, along with the team they belong to.
Action
Get pollReturns one poll you created, including its schedule, channel, members and optionally its questions.
Action
Get reportReturns one submitted standup report, including who posted it, when, and the answer to each question.
Action
Get standupReturns one standup by id, including its schedule, members, broadcast settings and optionally its questions.
Action
List out-of-office periodsReturns out-of-office periods for the team members you can view, ordered by start date, optionally narrowed by users, standups or a date window.
Action
List pollsReturns the active and paused polls you created in Geekbot, optionally filtered by state, channel, anonymity or creation date.
Action
List poll votesReturns the vote results for a poll, grouped by broadcast and question. Without a date range it covers only the latest broadcast.
Action
List reportsReturns submitted Geekbot standup reports within a time window, optionally filtered by standup or user.
Action
List standupsReturns the active and paused standups visible to the connected user, with optional filters for state, anonymity, channel and creation date.
Action
List teamsReturns the Geekbot team tied to the connected API key, including its users who take part in at least one standup visible to the connected user.
Action
Start ReportStarts a standup immediately so its report questions go out, either to all of its participants or only to the users or emails you name. Returns the vendor's confirmation that the standup was queued.
Action
Update standupUpdates a standup's name, schedule, questions, channel and participants. Returns the updated standup.
Trigger
Chat Assignee UpdatedTriggers when a HelpCrunch chat is assigned to a different agent.
Trigger
Chat ClosedTriggers when a HelpCrunch chat is closed.
Trigger
Chat Status UpdatedTriggers when a HelpCrunch chat's status changes.
Trigger
Customer Email UpdatedTriggers when a HelpCrunch customer's email changes.
Trigger
Customer Tags UpdatedTriggers when a HelpCrunch customer's tags change.
Trigger
Customer UnsubscribedTriggers when a HelpCrunch customer unsubscribes.
Trigger
New Chat CreatedTriggers when a new chat is created in HelpCrunch.
Trigger
New Customer CreatedTriggers when a new customer is created in HelpCrunch.
Action
Add Customer EventRecords a custom event against a HelpCrunch customer.
Action
Assign ChatAssigns a HelpCrunch chat to an agent.
Action
Create ChatCreates a HelpCrunch chat with a customer.
Action
Delete CustomerDeletes a HelpCrunch customer.
Action
Find ChatsFinds HelpCrunch chats whose field matches a value, such as the customer email or status.
Action
Find CustomerFinds HelpCrunch customers whose field matches a value, such as by email.
Action
Get ChatReturns one HelpCrunch chat by ID.
Action
Get CustomerReturns one HelpCrunch customer by ID.
Action
Get OrganizationReturns the HelpCrunch organization and whether the team is online.
Action
List AgentsReturns the agents in the HelpCrunch account.
Action
List ApplicationsReturns the HelpCrunch applications (website widget, mobile apps and messenger channels).
Action
List Chat MessagesReturns the messages of a HelpCrunch chat, newest first.
Action
List DepartmentsReturns the HelpCrunch departments and their agents.
Action
Send MessagePosts a message or private note into a HelpCrunch chat.
Action
Snooze ChatSnoozes a HelpCrunch chat until a time.
Action
Tag CustomerAdds tags to a HelpCrunch customer; unknown tags are created.
Action
Untag CustomerRemoves tags from a HelpCrunch customer.
Action
Update Chat DepartmentMoves a HelpCrunch chat to a department.
Action
Update Chat StatusChanges a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Geekbot and HelpCrunch, answered
What can start an automation from Geekbot?
Any of Geekbot's 1 trigger in the catalog, including New Report. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in Geekbot?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to Geekbot?
Yes. When something happens in HelpCrunch, your agent can act in Geekbot too. This page covers both directions: HelpCrunch's triggers and Geekbot's actions are listed here as well.
Do I have to build a connector for Geekbot or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Geekbot and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.