Connect Geekbot to Dixa

Both apps 41Geekbot 18Dixa 23

• Trigger
  New Report

  Triggers when a new standup report is submitted in Geekbot.

• Action
  Add out-of-office period

  Schedules an out-of-office period for you or, if you are an admin, for another team member, covering whole days from the start date to the end date.

• Action
  Add poll

  Creates a one-shot Geekbot poll that posts a question with answer choices to a channel.

• Action
  Add standup

  Creates a new Geekbot standup with its questions, schedule and broadcast channel.

• Action
  Delete report

  Deletes a standup report you authored, removing its broadcast message if one was posted.

• Action
  Delete standup

  Deletes a standup and returns the details of the standup that was removed. You must have permission to edit the standup.

• Action
  Get current user

  Returns the user who owns the connected API key, along with the team they belong to.

• Action
  Get poll

  Returns one poll you created, including its schedule, channel, members and optionally its questions.

• Action
  Get report

  Returns one submitted standup report, including who posted it, when, and the answer to each question.

• Action
  Get standup

  Returns one standup by id, including its schedule, members, broadcast settings and optionally its questions.

• Action
  List out-of-office periods

  Returns out-of-office periods for the team members you can view, ordered by start date, optionally narrowed by users, standups or a date window.

• Action
  List polls

  Returns the active and paused polls you created in Geekbot, optionally filtered by state, channel, anonymity or creation date.

• Action
  List poll votes

  Returns the vote results for a poll, grouped by broadcast and question. Without a date range it covers only the latest broadcast.

• Action
  List reports

  Returns submitted Geekbot standup reports within a time window, optionally filtered by standup or user.

• Action
  List standups

  Returns the active and paused standups visible to the connected user, with optional filters for state, anonymity, channel and creation date.

• Action
  List teams

  Returns the Geekbot team tied to the connected API key, including its users who take part in at least one standup visible to the connected user.

• Action
  Start Report

  Starts a standup immediately so its report questions go out, either to all of its participants or only to the users or emails you name. Returns the vendor's confirmation that the standup was queued.

• Action
  Update standup

  Updates a standup's name, schedule, questions, channel and participants. Returns the updated standup.

• Action
  Add Internal Note

  Adds an internal note, visible only to agents, to a Dixa conversation and returns the created note.

• Action
  Change Conversation Status

  Changes a conversation's status by closing it, reopening it, or putting it into follow-up until a chosen time.

• Action
  Create Callback Request

  Creates a callback request conversation in Dixa, placing a call-back for an end user into the chosen queue, and returns the new conversation's id.

• Action
  Create Conversation

  Creates a new Dixa conversation on the email, contact form, chat, SMS, WhatsApp or callback channel and returns its ID.

• Action
  Create User

  Creates an end user (contact) in Dixa with their name, contact details and any custom contact attributes, and returns the new end user.

• Action
  Get Anonymization Status

  Returns the status of an anonymization request submitted earlier for a user, conversation or message, including when it was initiated and when it was processed.

• Action
  Get Conversation by Id

  Returns a single Dixa conversation by its id, including its channel, state, assignment, queue and custom attributes.

• Action
  Get Conversation Rating

  Returns the latest rating statuses and scores for a conversation, with one entry for each question of the survey.

• Action
  Get Conversation Tags

  Returns the tags applied to a conversation, including each tag's name, color and state.

• Action
  Get Messages in Conversation

  Returns all messages in a Dixa conversation, sorted from oldest to newest.

• Action
  Get Queue by Id

  Returns a Dixa queue by its id, including its name, offering settings, thresholds and the channels that use it. An error occurs if the queue is not found.

• Action
  Get User by Id

  Returns one Dixa end user (contact) by id, including their name, email addresses, phone numbers, external id and custom attribute values.

• Action
  Remove Tag From Conversation

  Removes a tag from a Dixa conversation. Active and inactive tags can both be removed.

• Action
  Search Conversation

  Returns the conversations that contain the specified text, match the specified filters, or both, with snippets showing where the text was found.

• Action
  Search Conversations by User

  Returns the conversations requested by a specific end user.

• Action
  Search Enduser by External ID

  Returns the end users whose external ID matches the value you provide.

• Action
  Search User by Email Address

  Returns the Dixa end users whose email address matches the one you provide.

• Action
  Search User by Phone Number

  Returns the Dixa end users whose phone number matches the one you specify.

• Action
  Set Custom Contact Attributes

  Sets custom attribute values on an end user in Dixa and returns the attributes that were updated.

• Action
  Set Custom Conversation Attributes

  Sets the values of custom attributes on a conversation and returns the conversation's updated custom attributes.

• Action
  Tag Conversation

  Adds an existing active tag to a conversation.

• Action
  Transfer Conversation to Queue

  Transfers a conversation to the queue you choose, optionally on behalf of a specific agent, admin or AI agent.

• Action
  Update End User

  Updates an end user's name, contact details, avatar, external ID and custom contact attributes in Dixa. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.